Who oversees the virtual training and tech setup for Alloy?
Alloy Franchise · 2025 FDDAnswer from 2025 FDD Document
Our live in-person training is held at Alloy Headquarters in Roswell, GA and is overseen by Matt Helland and our virtual training and tech set up are overseen by Chamberlynn Campuzano. We may use our affiliate's employees to assist in providing certain portions of our training program, all of whom will have at least 2 years of experience with our affiliate or in the industry. Mr. Helland has more than 6 years of experience relevant to the subject taught, and at least 15 years of experience with us or our affiliate.Chamberlynn Campuzano has 4 years' experience with Alloy Personal Training. The training is conducted using specified lectures, presentations, our manuals and other supplemental materials.
In addition to our training program, we will provide an Alloy representative to conduct virtual opening assistance and training. If you request on-site, in-person assistance you must pay our per diem fee for our representative and all travel and out-of-pocket expenses our representative incurs. If you are opening your second or later Franchised Business, we reserve the right to not provide opening assistance.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 31–42)
What This Means (2025 FDD)
According to Alloy's 2025 Franchise Disclosure Document, Chamberlynn Campuzano oversees the virtual training and tech setup. Matt Helland oversees the live in-person training held at Alloy Headquarters in Roswell, GA.
Alloy may use its affiliate's employees to assist in providing certain portions of the training program, but all of them will have at least 2 years of experience with Alloy's affiliate or in the industry. Matt Helland has more than 6 years of experience relevant to the subject taught, and at least 15 years of experience with Alloy or its affiliate. Chamberlynn Campuzano has 4 years' experience with Alloy Personal Training.
The training is conducted using specified lectures, presentations, Alloy's manuals, and other supplemental materials. In addition to the training program, Alloy will provide a representative to conduct virtual opening assistance and training. If a franchisee requests on-site, in-person assistance, they must pay a per diem fee for Alloy's representative and all travel and out-of-pocket expenses the representative incurs.