What are the minimum hardware requirements for the computer system at an Alloy franchise?

According to Alloy's 2025 Franchise Disclosure Document, the minimum hardware requirements for the computer system include 2 Apple laptop computers, 2 Apple iPad tablets, Dell Micro Core for streaming, mouse, wireless keyboard, cables and mounting hardware.

The computer system is essential for various functions within the Alloy franchise, such as managing the membership database, scheduling, sales tracking, reporting, credit card processing, payroll, inventory, online appointments, lead management, the Alloy app, and accounting/bookkeeping. The initial cost of this computer system is estimated to be between $4,700 and $6,900.

Alloy may require franchisees to purchase the computer system from an approved supplier. Additionally, Alloy retains independent access to the data stored in the CRM account and the ability to download information related to the franchised business, including client databases and sales information. This access allows Alloy to monitor and support the franchisee's operations, but also means the customer database is the property of Alloy and cannot be retained by the franchisee after the Franchise Agreement expires or is terminated.

Alloy may also require updates or upgrades to the computer system during the franchise term, with no contractual limitations on the access to data or the cost of these updates. While Alloy or its affiliates will provide updates to the Alloy App, they will not provide maintenance, updates, or upgrades for the computer system itself. The estimated annual cost for maintenance, updating, upgrading, or support contracts for the computer system can range from $600 to $1,200 per year. Franchisees must also comply with all requirements related to the Alloy App and sign any required agreements, such as an end-user license agreement.