If I request on-site grand opening assistance from Alloy, what fees am I responsible for?
Alloy Franchise · 2025 FDDAnswer from 2025 FDD Document
Section 7.B). This training is described in detail later in this Item.
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- Provide one of our representatives to conduct virtual grand opening assistance and training via Zoom or other virtual call. You may request on-site assistance, but you must pay our per diem fee for our representative and the additional out-of-pocket expenses our representative incurs for travel, hotel and meals. If you are opening your second or later Franchised Business, we reserve the right to provide opening assistance virtually and not on site at your Franchised Business (Franchise Agreement – Section 7.B and 8.B).
Post-Opening Obligations
Area Development Agreement: Under the Area Development Agreement:
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- We will review the information regarding potential sites that you provide to us to determine whether the sites meet our standards and criteria for an Alloy Facility and, if the site meets our criteria, accept the site for a Facility. (Area Development Agreement – Section 4.B.)
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 31–42)
What This Means (2025 FDD)
According to Alloy's 2025 Franchise Disclosure Document, if you request on-site grand opening assistance, you are responsible for covering specific fees and expenses. While Alloy provides virtual grand opening assistance and training via Zoom at no additional cost as part of the initial franchise fee, requesting in-person support requires you to pay for the representative's time and travel. Specifically, you must pay Alloy's per diem fee for their representative, in addition to covering all out-of-pocket expenses incurred for travel, hotel, and meals.
This means that beyond the initial franchise fee, you should budget for these additional costs if you prefer having an Alloy representative physically present during your grand opening. The per diem fee and the amount of travel, hotel, and meal expenses can vary, so it's important to clarify the current per diem rate with Alloy and get an estimate of potential travel costs to accurately plan your budget.
It's also important to note that Alloy reserves the right to provide opening assistance virtually rather than on-site if you are opening your second or later Alloy franchise. This policy could impact your ability to request and receive on-site assistance for subsequent franchise locations. Therefore, it is crucial to discuss the availability and associated costs of on-site grand opening assistance with Alloy to make an informed decision about the level of support you'll receive and the expenses you'll incur.