factual

What is the Alloy franchisee's responsibility to maintain and comply with Alloy's quality standards?

Alloy Franchise · 2025 FDD

Answer from 2025 FDD Document

ITEM 8 RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES*

In order to ensure a uniform image and uniform quality of services and products throughout the Alloy system, you must maintain and comply with our quality standards. Although you are not required to purchase or lease real estate from us or our affiliates, we must accept the location of your Alloy Facility (see Item 11). You must construct and equip your Franchised Business in accordance with our then current approved design, specifications and standards. In addition, it is your responsibility to ensure that your building plans comply with the Americans with Disabilities Act and all other federal, state and local laws.

We reserve the right to designate a primary or single source of supply for certain required items, and we or an affiliate may be that single source. We have required vendors for equipment, our online POS and related technology services and printed marketing and promotional materials. We also reserve the right to require you to use a designated accountant or bookkeeping service if you do not provide required financial reports and statements when they are due, or your financial reports and statements are not accurate. For other items, we have a list of preferred vendors for your consideration, although you may use another vendor provided the vendor's product or service meets our specifications or standards.

You must maintain in sufficient supply (as we may prescribe in the Manual or otherwise in writing), and use at all times, only the products purchased from suppliers designated or approved by us, and any other products, materials, supplies, fixtures, furnishings, equipment, computer systems, signs, and other items as conform with our standards and specifications, and not deviate from those standards and specifications by the use of non-conforming items without our prior written consent. A complete list of our approved products and suppliers will be included in the Manual and is subject to change over time. We will provide you notice in the Manual or otherwise in writing (such as via e-mail) of any changes to the lists of approved products and approved suppliers. You may not enter into any agreement with any health club aggregator, multi-partner membership program or utilize any type of discount, deal, or coupon-type website, without our prior written consent.

You must permit us or our agents, during normal business hours, to remove a reasonable number of samples of products from your inventory or from the Franchised Business free of charge for testing by us or by an independent laboratory to determine whether the samples meet our thencurrent standards and specifications. In addition to any other remedies we may have, we may require you to pay for the testing if we have not previously approved the supplier of the item or if the sample fails to conform to our specifications.

Except for those items where we have approved a sole supplier, if you wish to purchase, lease or use any products or other items, or you wish to purchase from an unapproved supplier, you must submit a written request for approval, or must request the supplier to do so.

Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 25–29)

What This Means (2025 FDD)

According to Alloy's 2025 Franchise Disclosure Document, franchisees must maintain and comply with Alloy's quality standards to ensure a uniform image and quality of service throughout the Alloy system. This includes constructing and equipping the franchised business according to Alloy's approved design, specifications, and standards. Franchisees are also responsible for ensuring their building plans comply with the Americans with Disabilities Act and all other applicable laws.

Alloy franchisees must maintain sufficient supplies of products purchased from designated or approved suppliers and use only products that conform to Alloy's standards and specifications. Deviation from these standards requires prior written consent from Alloy. A complete list of approved products and suppliers is included in the manual and is subject to change, with notice of any changes provided in the manual or in writing.

Alloy retains the right to inspect a franchisee's facility and remove product samples for testing to ensure compliance with quality standards. If a sample fails to meet specifications or the supplier hasn't been previously approved, the franchisee may be required to cover the testing costs. Franchisees must also get approval from Alloy before using any marketing materials to promote their facility. Alloy may also develop proprietary products that franchisees are required to purchase exclusively from Alloy, its affiliates, or designated suppliers.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.