Can Alloy designate attendance at a refresher training program as mandatory for my Operating Partner, General Manager and/or other personnel?
Alloy Franchise · 2025 FDDAnswer from 2025 FDD Document
We expect to provide refresher training programs at least annually, and we may designate that attendance at a refresher training program is mandatory for your Operating Partner, General Manager, and/or other personnel. We do not anticipate charging a fee for refresher training, but you must pay all expenses your trainees incur while attending refresher training, including travel, lodging, meals and wages. We expect that refresher training will not exceed five days in any calendar year.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 31–42)
What This Means (2025 FDD)
According to Alloy's 2025 Franchise Disclosure Document, Alloy can mandate that your Operating Partner, General Manager, and/or other personnel attend refresher training programs. Alloy expects to provide these refresher training programs at least annually.
While Alloy does not anticipate charging a fee for the refresher training itself, the franchisee is responsible for covering all expenses incurred by their trainees during the training. These expenses include travel, lodging, meals, and wages. The FDD states that refresher training is not expected to exceed five days in any calendar year.
This policy ensures that Alloy franchisees and their staff stay updated on the latest operational practices and brand standards. By mandating attendance, Alloy aims to maintain consistency and quality across all franchise locations. Franchisees should factor in the potential costs of these mandatory trainings when budgeting for ongoing operational expenses.