Who must attend the mediation sessions for Alloy disputes?
Alloy Franchise · 2025 FDDAnswer from 2025 FDD Document
Persons authorized to settle the dispute must attend any mediation session.
The parties agree to participate in the mediation proceedings in good faith with the intention of resolving the dispute if at all possible within 30 days of the notice from the party seeking to initiate the mediation procedures.
If not resolved within 30 days, or if one party refuses to participate in mediation as outlined herein, the parties are free to pursue arbitration.
Mediation is a compromise negotiation for purposes of the federal and state rules of evidence, and the entire process is confidential.
The parties agree that each party will pay fifty percent (50%) of the total of mediation fees and all costs associated with mediation.
Source: Item 23 — RECEIPTS (FDD pages 69–245)
What This Means (2025 FDD)
According to Alloy's 2025 Franchise Disclosure Document, if a dispute arises that requires mediation, individuals authorized to settle the dispute must attend any mediation session. This requirement ensures that the mediation process involves decision-makers who have the authority to reach a resolution.
The mediation will be conducted in the county where Alloy's headquarters are located, which is currently in Roswell, Georgia, unless both parties agree to another location. The goal is for the parties to participate in good faith and attempt to resolve the dispute within 30 days of the initial notice to mediate. If the dispute is not resolved within this timeframe, or if one party refuses to participate, the parties are then free to pursue arbitration.
Mediation is considered a compromise negotiation and is confidential, meaning that the details of the mediation process cannot be disclosed. Each party is responsible for paying 50% of the mediation fees and associated costs. This process applies to any dispute between the franchisee and Alloy, including their affiliates, arising from the Franchise Agreement, the relationship between the parties, or the Alloy facility itself.