Is Alloy allowed electronic and manual access to a franchisee's records?

According to Alloy's 2025 Franchise Disclosure Document, Alloy has full and complete access to the information and data entered and produced by the Point of Sale (POS) System. The franchisee acknowledges and agrees to this access as part of the franchise agreement. This access allows Alloy to monitor sales, track inventory, and oversee other key performance indicators.

This access is facilitated through the franchisee's mandatory use of the Alloy App, a proprietary software application system that complies with Alloy's standards. The Alloy App is a tool for the franchisee to manage and communicate with coaches and clients, but it also provides Alloy with a direct line of sight into the franchisee's operations. The franchisee is responsible for ensuring compliance with all applicable laws related to the POS System and other technologies used, including data protection and security laws.

In practical terms, this means Alloy can remotely view and analyze a franchisee's sales data, customer information, and other business-critical data. While the FDD excerpt does not explicitly detail Alloy's rights to manual access of records, the comprehensive electronic access granted through the POS system and Alloy App suggests a high degree of oversight and control. A prospective franchisee should clarify with Alloy the specific protocols and limitations regarding data access and usage to fully understand the scope of this provision.