Under what conditions might All Team provide or require refresher training programs?

According to All Team's 2025 Franchise Disclosure Document, All Team may offer or mandate additional or refresher training programs periodically. The timing and location of these programs are determined by All Team. The franchisee is responsible for covering all expenses related to attending these programs, including transportation, lodging, and meals for themselves and their employees. However, All Team will provide training at its corporate offices for a reasonable number of the franchisee's new employees or their trainers at a reasonable fee, provided the franchisee is not in default under the Franchise Agreement.

This means that as an All Team franchisee, you and your staff may be required to undergo further training to stay updated with the company's standards, systems, or any changes in the industry. While the FDD does not specify the exact reasons for requiring refresher training, it is common in franchising to implement such programs to maintain consistency across all franchise locations and to ensure franchisees are using the most effective and up-to-date practices.

The franchisee bears the financial burden of these refresher training programs, which can add to the overall cost of operating the franchise. It is important for prospective franchisees to factor in these potential costs when evaluating the financial viability of the All Team franchise. However, the franchisor does offer some relief by providing training at its corporate offices for new employees at a reasonable fee, assuming the franchisee is in good standing.

It would be prudent for a potential All Team franchisee to inquire about the frequency and nature of these refresher training programs during the due diligence process. Understanding the potential costs and time commitment associated with ongoing training is crucial for making an informed investment decision.