Must the trained and competent employee acting as a full-time manager for All Team maintain the confidentiality of confidential information?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
O PARTICIPATE IN THE ACTUAL OPERATION OF YOUR BUSINESS**
We require you to participate directly in the operation and management of your Agency. You and a trained and competent employee acting as a full-time manager must supervise your Agency at all times. You and your manager must complete our Initial Training Program and must agree to maintain the confidentiality of our confidential information to the same extent as you have.
Source: Item 15 — OBLIGATION OF THE FRANCHISEE TO PARTICIPATE IN THE ACTUAL OPERATION OF YOUR BUSINESS (FDD pages 27–28)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, both the franchisee and their trained and competent employee acting as a full-time manager must maintain the confidentiality of All Team's confidential information. Specifically, the franchisee and their manager must agree to maintain confidentiality to the same extent as the franchisee. This obligation is tied to the requirement that the franchisee or a designated manager complete the Initial Training Program.
This requirement means that a prospective All Team franchisee must ensure that their manager understands and agrees to protect All Team's confidential information. This likely includes trade secrets, operating procedures, customer lists, and other proprietary information. The manager's confidentiality obligations are just as stringent as the franchisee's, emphasizing the importance All Team places on safeguarding its business methods and data.
Furthermore, All Team requires the designated manager and key employees to execute a Confidentiality and Non-Competition Agreement. This agreement would likely outline the specific types of information considered confidential and the restrictions on using or disclosing that information, both during and after their employment with the All Team franchise. The franchisee is responsible for ensuring these agreements are in place with their key personnel. This is a common practice in franchising to protect the franchisor's intellectual property and business model.