Who is responsible for negotiating, managing, and controlling National/Regional Accounts within the All Team franchise system?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
C. "National/Regional" Accounts. ATFC may develop National/Regional Accounts from time to time and FRANCHISEE may develop accounts that may qualify as a National/Regional Account. National/Regional Accounts obtained by FRANCHISEE for service outside FRANCHISEE's Area must be referred to ATFC and shall be treated as a National/Regional Account; however, ATFC reserves the right to reject any such account in ATFC's sole judgment and discretion. All National/Regional Accounts shall be deemed to be the property of ATFC and FRANCHISEE shall have no claim to same. As such, National/Regional Accounts and related agreements shall be negotiated, managed, and controlled solely by ATFC or its affiliates, even if the National/Regional Account was procured by FRANCHISEE. Any information supplied to ATFC by FRANCHISEE regarding National/Regional Accounts, and supplemental information as may be required by ATFC may be disseminated to all franchisees that may be required to service those accounts. FRANCHISEE agrees that providing account information to other franchisees is in the best interest of the Systems as a whole and for enhancement of opportunities of all within the Systems.
Source: Item 22 — CONTRACTS (FDD pages 33–34)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, All Team Franchise Corporation (ATFC) or its affiliates are solely responsible for negotiating, managing, and controlling National/Regional Accounts. This holds true even if the franchisee initially procured the account. All Team maintains ownership of these National/Regional Accounts. Franchisees are required to refer accounts they develop that qualify as National/Regional Accounts for service outside their designated area to ATFC. However, All Team retains the right to reject any such account at its discretion.
Franchisees may be offered the opportunity to service locations of a National/Regional Account that fall within their territory, under the terms and conditions established by All Team with the account. However, franchisees are not obligated to accept these offers. If a franchisee declines, All Team reserves the right to service the account directly, or authorize other franchisees, affiliate-owned, or licensee-owned agencies to provide the services. The ultimate decision to accept a franchisee as a service provider for a National/Regional Account rests with the National/Regional Account customer.
All billings for National/Regional Accounts are handled exclusively by All Team, and customer payments are collected by All Team and then forwarded to the franchisee, if applicable. Franchisees are expected to provide any information they have regarding National/Regional Accounts to All Team, and this information may be shared with other franchisees who may be required to service these accounts. This arrangement is intended to benefit the entire All Team system by enhancing opportunities for all franchisees.