Does All Team require franchisees to provide account information to other franchisees?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
C. "National/Regional" Accounts. ATFC may develop National/Regional Accounts from time to time and FRANCHISEE may develop accounts that may qualify as a National/Regional Account. National/Regional Accounts obtained by FRANCHISEE for service outside FRANCHISEE's Area must be referred to ATFC and shall be treated as a National/Regional Account; however, ATFC reserves the right to reject any such account in ATFC's sole judgment and discretion. All National/Regional Accounts shall be deemed to be the property of ATFC and FRANCHISEE shall have no claim to same. As such, National/Regional Accounts and related agreements shall be negotiated, managed, and controlled solely by ATFC or its affiliates, even if the National/Regional Account was procured by FRANCHISEE. Any information supplied to ATFC by FRANCHISEE regarding National/Regional Accounts, and supplemental information as may be required by ATFC may be disseminated to all franchisees that may be required to service those accounts. FRANCHISEE agrees that providing account information to other franchisees is in the best interest of the Systems as a whole and for enhancement of opportunities of all within the Systems.
Source: Item 22 — CONTRACTS (FDD pages 33–34)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, franchisees may be required to share account information with other franchisees. Specifically, if a franchisee develops an account that qualifies as a National/Regional Account but requires service outside of their designated area, the franchisee must refer the account to All Team.
All Team then has the right to reject the account. If accepted, these National/Regional Accounts are considered the property of All Team, and the company manages all negotiations and agreements related to them. Any information the franchisee provides to All Team regarding these accounts can be shared with other franchisees who may be required to service them.
The FDD states that All Team believes sharing account information is beneficial for the entire All Team system, enhancing opportunities for all franchisees. This means that as an All Team franchisee, you might need to disclose details about accounts you develop to other franchisees within the system to facilitate servicing those accounts across different territories.
This requirement ensures that National/Regional Accounts are serviced effectively across different locations, maintaining uniformity and quality. While it mandates sharing information, it also opens the possibility for franchisees to receive information about and potentially service accounts developed by others, expanding their business opportunities.