Does All Team provide access to the Software for franchisees?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
uired to upgrade or purchase new equipment.
Under the terms of the Franchise Agreement, you will lease the specific Software we require. Currently, the "Software" includes "Avionte" software which provides billing, payroll, employee records, customer information and accounts receivable. You will pay us an initial fee of $4,500 to license the Software. There is a weekly Technology Fee of $100 which includes the continuing license fee to maintain the Software as well as network support, email access, and maintenance and updates to the website. The Software is proprietary software which we sublicense to you. We are not under any obligation to maintain or update these programs except as otherwise provided. We reserve the right to require different, upgraded or additional programs and if so, you will pay the cost of such different, upgraded or additional programs. In addition to any amount you pay under the Technology Fee, we estimate the cost of optional or required maintenance, updates and upgrades to the computer system will be $0 to $500 per year, which will be paid to third-party vendors.
We will have unlimited access to all data, statistical information, records and reports of your Agency including sales and sales contracts, employee and related payroll information, customer information, bank accounts, accounting reports and reservation programs. There are no contractual limitations on our right to access the information and data. We are not obligated to, but may choose to recommend vendors and/or provide computer advice.
Training
We will provide training to you, and manager(s) designated by you as described below. All of the designated training for you and your designated manager(s) is mandatory. You and your designated manager(s) must attend the Initial Training Program promptly after the execution of the Franchise Agreement and must be completed to our satisfaction prior to the opening of your Agency.
The Initial Training Program will take place at our principal office in Tampa, Florida, on an as needed basis, for a period between 1 to 3 weeks depending on your past experience in this type of business. We do not charge for the Initial Training Program but you are responsible for your wages, travel and living expenses and your employee's wages and travel and living expenses.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 18–23)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, franchisees will lease specific software required by the company. Currently, this "Software" includes "Avionte" which handles billing, payroll, employee records, customer information, and accounts receivable. All Team sublicenses this proprietary software to its franchisees.
To gain access to the software, franchisees must pay an initial fee of $4,500. In addition to the initial fee, there is a weekly technology fee of $100. This fee covers the continuing license to maintain the software, network support, email access, website maintenance, and updates. All Team retains the right to require different, upgraded, or additional programs, and the franchisee will bear the cost of these changes. Beyond the weekly fee, franchisees should estimate spending between $0 to $500 per year for optional or required maintenance, updates, and upgrades, payable to third-party vendors.
All Team retains unlimited access to all data, statistical information, records, and reports of the franchisee's agency. This includes sales data, employee payroll information, customer information, bank accounts, and accounting reports. All Team is not obligated to provide ongoing service related to the franchisee's equipment but may offer advice or assistance where possible. All Team also reserves the right to require franchisees to update or upgrade their hardware or software to conform to new standards at the franchisee's expense.