Does All Team provide access to the Software?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING]
Under the terms of the Franchise Agreement, you will lease the specific Software we require. Currently, the "Software" includes "Avionte" software which provides billing, payroll, employee records, customer information and accounts receivable. You will pay us an initial fee of $4,500 to license the Software. There is a weekly Technology Fee of $100 which includes the continuing license fee to maintain the Software as well as network support, email access, and maintenance and updates to the website. The Software is proprietary software which we sublicense to you. We are not under any obligation to maintain or update these programs except as otherwise provided. We reserve the right to require different, upgraded or additional programs and if so, you will pay the cost of such different, upgraded or additional programs. In addition to any amount you pay under the Technology Fee, we estimate the cost of optional or required maintenance, updates and upgrades to the computer system will be $0 to $500 per year, which will be paid to third-party vendors.
Before you open your Agency, we will:
- g. Provide you access to the Software (Franchise Agreement- paragraph VIII.N).
During the Operation of your Agency, we will
- h. Continue to provide you access to the Software. We reserve the right to cease providing these services so long as we find another vendor to do so. (Franchise Agreement – paragraph VIII.N)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 18–23)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, franchisees will receive access to specific software required by All Team. Before opening their agency, All Team will provide access to the Software, as stated in the Franchise Agreement. During the operation of the agency, All Team will continue to provide access to the Software but reserves the right to cease providing these services if they find another vendor to do so.
The software currently includes "Avionte" software, which provides billing, payroll, employee records, customer information, and accounts receivable. To license the software, franchisees must pay an initial fee of $4,500. In addition to the initial fee, there is a weekly technology fee of $100, which includes the continuing license fee to maintain the software, network support, email access, and maintenance and updates to the website.
All Team sublicenses the proprietary software to the franchisee but is not obligated to maintain or update these programs except as otherwise provided. All Team reserves the right to require different, upgraded, or additional programs, and if so, the franchisee will pay the cost of such programs. In addition to the technology fee, All Team estimates the cost of optional or required maintenance, updates, and upgrades to the computer system will be $0 to $500 per year, which will be paid to third-party vendors.