Who handles the billing for National/Regional Accounts for All Team?

According to All Team's 2025 Franchise Disclosure Document, All Team handles the billing for National/Regional Accounts. The FDD specifies that all National/Regional Accounts will be billed by All Team. Customer payments for these accounts are sent directly to All Team, which then forwards the appropriate amounts to the franchisee.

This arrangement means that franchisees do not directly manage the billing process for these larger, multi-location accounts. Instead, All Team controls the invoicing and payment collection, ensuring consistency and potentially leveraging economies of scale. While franchisees may service locations under these National/Regional Accounts, the financial transactions are managed centrally by All Team.

For a prospective franchisee, this billing structure simplifies the administrative burden associated with large accounts. However, it also means that franchisees are dependent on All Team for timely and accurate payment processing. It is important for potential franchisees to understand the terms and conditions under which these payments are forwarded and to ensure clear communication channels with All Team regarding any billing-related issues.

This type of centralized billing is not uncommon in franchise systems with national accounts, as it allows the franchisor to maintain control over key customer relationships and ensure consistent service delivery across multiple locations. Franchisees should inquire about the typical payment timelines and any potential deductions or fees associated with the forwarding of payments from National/Regional Accounts.