How should an All Team franchisee staff their office?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
ization and furnishings of the office of the Agency and may require FRANCHISEE to relocate and redecorate such office as may be reasonably necessary to comply with what ATFC reasonably believes is consistent with the professional image ATFC is attempting to project and prudent business practices.
-
- FRANCHISEE shall maintain and establish an office within the Area in a safe, orderly and clean state, presenting a businesslike appearance. The office shall be properly staffed (as sound business practices dictate), furnished, and equipped. The office shall be equipped with an appropriate computer equipment, telephone system and facsimile machine that are approved by ATFC. FRANCHISEE shall maintain a telephone number to be used by FRANCHISEE exclusively for the business conducted herein. FRANCHISEE shall utilize the ATFC/ATS email system and related addresses for all business communications. FRANCHISEE's office shall be open for business during normal business hours prevailing in the community where located, but not less than thirty-five (35) hours each week (except for holidays observed in FRANCHISEE's community).
-
- FRANCHISEE shall exercise diligent efforts to recruit, screen, interview, test, train, indoctrinate, contract with and for, and assign, place and dispatch temporary employees in accordance with the standards and procedures of ATFC and the Systems, and without regard to race, color, religion, sex, national origin or age.
-
- FRANCHISEE shall exercise diligent efforts to recruit, screen, interview and place personnel for placement customers in accordance with the standards and procedures of ATFC and the Systems, and without regard to race, color, religion, sex, national origin or age.
-
- All of FRANCHISEE's business dealings will be governed by the highest standards of honesty, integrity, fair dealing and ethical conduct. FRANCHISEE will do nothing that would tend to discredit, dishonor, reflect adversely upon, or in any manner injure the reputation of ATFC, its other franchisees and its affiliates.
-
- FRANCHISEE shall exercise diligent efforts to develop and adhere to safety programs in an effort to reduce risk of injury.
D. Customer Complaints. If FRANCHISEE receives a complaint from a customer which cannot be resolved within five (5) business days, FRANCHISEE shall promptly notify ATFC. FRANCHISEE agrees that ATFC shall have the right to intervene in and resolve any such unresolved customer complaints, and FRANCHISEE agrees to be bound by any decision made by ATFC regarding a resolution of any such complaints, at the sole expense of FRANCHISEE.
E. Licensure; Compliance with Laws.
Source: Item 22 — CONTRACTS (FDD pages 33–34)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, franchisees are required to maintain a properly staffed office, adhering to sound business practices. This includes ensuring the office is furnished and equipped appropriately, with approved computer equipment, a telephone system, and a facsimile machine. The franchisee must also maintain a dedicated telephone number exclusively for business use and utilize the All Team email system for all business communications. The office must be open for business during normal business hours in the community, but for no less than 35 hours per week, except for holidays.
All Team franchisees must diligently recruit, screen, interview, test, train, and manage temporary employees according to All Team's standards and procedures, without any discrimination based on race, color, religion, sex, national origin, or age. Similarly, franchisees must recruit, screen, interview, and place personnel for permanent placement customers, following the same standards and procedures and adhering to non-discrimination practices.
Prior to opening the agency, the Principal Owner must attend and satisfactorily complete the All Team training program. Additionally, the recruiter and manager must also complete the training program before they start working at the agency. All Team also has the right to modify the training based on the experience of the franchisee and its principal owner. All Team will provide on-site opening assistance at the franchisee's office for at least five days after opening, and again for at least three days approximately two months after opening.