Is an All Team franchisee required to service a National/Regional Account?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
If one or more locations of a National/Regional Account fall within FRANCHISEE's Area, ATFC will first offer FRANCHISEE the opportunity to provide such services for said locations on the terms and conditions that it has established with such National/Regional Account. FRANCHISE is not required to service a National/Regional Account and if FRANCHISEE fails to accept such offer in the manner and within the time period that ATFC specifies, ATFC has the right to service the account itself, or may authorize other franchisees, or affiliate-owned or licensee-owned agencies, to provide such services. Notwithstanding the foregoing, even if the FRANCHISEE fails to accept the job order to service a certain National/Regional Account, the FRANCHISEE may fill subsequent job orders when FRANCHISEE has temporary staff or management candidates available. However, the decision to accept the FRANCHISEE as a provider of services for the National/Regional Account must ultimately rest with the National/Regional Account. All National/Regional Accounts will be billed by ATFC, and customer payments for all National/Regional Accounts will be collected by ATFC exclusively and forwarded to FRANCHISEE as applicable.
Source: Item 22 — CONTRACTS (FDD pages 33–34)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, franchisees are not required to service National/Regional Accounts. All Team will first offer the franchisee the opportunity to provide services to National/Regional Accounts within their area, under the terms and conditions All Team has established with the account. However, the franchisee can decline the offer. If the franchisee declines, All Team has the right to service the account themselves, authorize other franchisees, or use affiliate-owned or licensee-owned agencies.
Even if an All Team franchisee initially declines to service a National/Regional Account, they may still be able to fulfill subsequent job orders if they have available staff or management candidates. However, the final decision to accept the franchisee as a service provider rests with the National/Regional Account itself. This means that while All Team can offer the opportunity, the client ultimately decides who provides the services.
All Team handles the billing and payment collection for National/Regional Accounts. Customer payments are collected exclusively by All Team and then forwarded to the franchisee as applicable. This centralized billing system ensures consistency and control over financial transactions related to these larger accounts. This also means that the franchisee does not have to manage the billing process for these accounts, which can be a significant administrative burden.