What is an All Team franchisee required to do if they cannot fill a job order?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
In any event, you must seek the assistance of other All Team agencies if you cannot fill a job order. If a Candidate who is hired by a Placement Customer is placed with the assistance of another All Team agency, you will equally share the placement fee with the party who assisted in the placement, after first deducting the amounts due to us under the Franchise Agreement. Likewise, if you assist another All Team agency in placing a Candidate, the other All Team agency will be required to share the placement fee with you, after first deducting the amounts due to us under the Franchise Agreement.
You must provide for a guarantee period in your placement agreements whereby a replacement Candidate will be provided if the original Candidate is not found to be satisfactory within a specified period of time. If the Placement Fee was split between you and another All Team agency, the All Team agency that supplied the Candidate will be responsible for providing a replacement to the Placement Customer. If the All Team agency cannot supply a replacement Candidate, then it must refund the portion of the Placement Fee which it received back to you and you will be responsible for obtaining a replacement Candidate. Likewise, if another All Team agency filled the job order with your assistance and the Placement Customer requires a replacement, you will be responsible for providing a replacement Candidate or immediately refunding your portion of the Placement Fee back to the other All Team agency. However, in no event will we be responsible for the amount of the Placement Fee which is being refunded to the All Team agency or to you, as the case may be, for failure to obtain a replacement Candidate.
Source: Item 12 — TERRITORY (FDD pages 23–26)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, if a franchisee is unable to fill a job order, they must seek assistance from other All Team agencies. If a candidate is hired with the help of another All Team agency, the placement fee will be equally shared between the two agencies after deducting the amounts due to All Team under the Franchise Agreement. Similarly, if an All Team agency is assisted by another agency in placing a candidate, the agency receiving assistance is required to share the placement fee with the assisting agency, again after deducting the amounts due to All Team under the Franchise Agreement.
In cases where a replacement candidate is needed due to the original candidate's unsatisfactory performance within a specified guarantee period, the All Team agency that supplied the candidate is responsible for providing the replacement. If that agency cannot provide a replacement, it must refund its portion of the placement fee to the original franchisee, who then becomes responsible for finding a replacement candidate. Conversely, if another All Team agency filled the job order with the franchisee's assistance and a replacement is required, the franchisee is responsible for providing the replacement candidate or refunding their portion of the placement fee to the other All Team agency.
It is important to note that All Team itself is not responsible for any portion of the placement fee that is refunded due to the failure to obtain a replacement candidate. This arrangement encourages collaboration among franchisees while ensuring that the responsibility for fulfilling placement obligations ultimately rests with the individual franchisees involved in the placement process.