Who currently provides the software that All Team franchisees must use?
All_Team Franchise · 2025 FDDAnswer from 2025 FDD Document
n or expiration of the Agreement.
N. Computer Hardware and Software Requirements. FRANCHISEE shall equip the office with office equipment, and computer equipment and use the computer software as required in the Confidential Operations Manual and which may be changed or modified from time to time. FRANCHISEE must lease and maintain the required proprietary software from the supplier approved by ATFC. Currently FRANCHISEE must obtain the right to use the Software from ATFC and this Software will be hosted on ATFC's servers. FRANCHISEE acknowledges and understands that in the future, and from time to time, FRANCHISEE may be required to upgrade or purchase or lease new computer hardware and software at FRANCHISEE's expense. FRANCHISEE must use all of the ATFC designated email accounts and related websites to c
Source: Item 22 — CONTRACTS (FDD pages 33–34)
What This Means (2025 FDD)
According to All Team's 2025 Franchise Disclosure Document, franchisees must obtain the right to use the required proprietary software from All Team. The software is hosted on All Team's servers.
This means that as of the FDD date, All Team franchisees do not have a choice of software vendors and must use the software provided by All Team. All Team can change the required software at any time, and franchisees are responsible for the costs of any required upgrades or new software. Franchisees also pay All Team a weekly technology fee.
The FDD specifies that franchisees must use all All Team designated email accounts and related websites to conduct agency business. Franchisees receive three free email addresses and must pay All Team $4 per week for each additional email address.
The franchisee is responsible for equipping their office with the computer hardware and software outlined in the Confidential Operations Manual, which All Team can modify over time. All Team also maintains the right to remotely access the software and use the information contained within it for any purpose they deem appropriate.