How will All States M.E.D. render advice and guidance to the franchisee?
All_States_M_E_D Franchise · 2024 FDDAnswer from 2024 FDD Document
14. FRANCHISOR'S ADDITIONAL OPERATIONS ASSISTANCE
14.1 General Advice and Guidance
Franchisor shall be available to render advice, discuss problems, and offer general guidance to Franchisee by telephone and/or electronic correspondence, with respect to planning and operating the Franchised Business. Franchisor shall not charge for this service. Franchisor's advice or guidance to Franchisee relative to prices for products and services that, in Franchisor's judgment, constitutes good business practice is based upon the experience of Franchisor and its franchisees in operating All States M.E.D. businesses and an analysis of costs and prices charged for competitive products and services. Within range, Franchisee shall have the right to change/determine the price to be charged for a particular service by the Franchised Business at the time of sale (if necessary). Notwithstanding, Franchisee acknowledges and agrees that Franchisor shall not be held liable for such advice; any decisions made by Franchisee, whether on its own accord or through suggestion from Franchisor is Franchisee's sole and absolute responsibility.
14.2 Periodic Visits
Franchisor or Franchisor's representative may make periodic visits, which may be announced or unannounced, to the Franchised Business for the purposes of consultation, assistance and guidance with respect to various aspects of the operation and management of the Franchised Business. Franchisor may also accompany Franchisee and/or Franchisee's employees along any job site visits, in order to monitor all business practices and better render any advice or opinions. Franchisor and Franchisor's representatives who visit the Franchised Business or accompany Franchisee and/or Franchisee's employees along job site visits may prepare, for the benefit of both Franchisor and Franchisee, written reports detailing any problems or concerns discovered during any such visit and outlining any required or suggested changes or improvements in the operations of the Franchised Business. A copy of any such written report may be provided to Franchisee. Franchisee shall implement any required changes or improvements as required by Franchisor with time being of the essence.
Source: Item 23 — RECEIPTS (FDD pages 44–174)
What This Means (2024 FDD)
According to the 2024 All States M.E.D. Franchise Disclosure Document, All States M.E.D. will provide advice and guidance to franchisees through telephone and electronic correspondence, without charge, regarding the planning and operation of the franchised business. This includes advice on pricing for products and services based on All States M.E.D.'s experience and analysis of competitive costs. However, the franchisee has the right to determine the final price at the time of sale.
In addition to phone and electronic support, All States M.E.D. may conduct periodic visits to the franchisee's business, which may be announced or unannounced. These visits are intended for consultation, assistance, and guidance on various aspects of managing the franchise. All States M.E.D. may also accompany the franchisee and their employees on job site visits to monitor business practices and offer advice.
Following these visits, All States M.E.D. may prepare written reports detailing any problems or concerns and suggesting changes or improvements. A copy of these reports will be provided to the franchisee, who is then required to implement any changes or improvements mandated by All States M.E.D.
While All States M.E.D. offers advice and guidance, the franchisee acknowledges that All States M.E.D. is not liable for the outcome of this advice. The franchisee bears the ultimate responsibility for all decisions made, whether based on their own judgment or suggestions from All States M.E.D.