Who is ultimately responsible for the General Manager's performance at an All Dogs Unleashed franchise?

According to the 2025 All Dogs Unleashed Franchise Disclosure Document, the Operating Principal of the franchise remains ultimately responsible for the General Manager's performance.

This means that even if a franchisee designates a General Manager to oversee the daily operations of the All Dogs Unleashed facility, the Operating Principal, who is approved by the franchisor, retains the final accountability for how well the General Manager performs their duties. This ensures that someone with a vested interest in the franchise's success is always overseeing the management, even if they are not directly involved in day-to-day activities.

For a prospective franchisee, this highlights the importance of selecting a capable and trustworthy Operating Principal. While a General Manager can handle the daily tasks, the Operating Principal's oversight is crucial for ensuring the facility operates effectively and in accordance with All Dogs Unleashed standards. The franchisor also retains approval rights over both the Operating Principal and the General Manager, emphasizing their commitment to maintaining quality and consistency across all franchise locations.