Are there currently any optional or required maintenance/upgrade contracts for computer hardware or software for All Dogs Unleashed?
All_Dogs_Unleashed Franchise · 2025 FDDAnswer from 2025 FDD Document
Except as described above, neither we nor our affiliates, nor any third-party, must provide ongoing maintenance, repairs, upgrades, or updates to your computer system or other computer equipment. Except as described above, there are currently no optional or required maintenance/upgrade contracts for your computer hardware or software.
We estimate the cost of purchasing required computer hardware will be $1,500 for a Commercial Training Facility. As technology or software is developed in the future, we may require you to acquire additional, new, or substitute software, and replace or upgrade your computer system and software.
You must: (a) use any software programs, system documentation manuals, and other materials that we require in connection with the operation of the Franchised Business; (b) input and maintain in your computer such data and information as we prescribe; and (c) purchase new or upgraded software programs, system documentation manuals, and other materials at then-current prices whenever we adopt new or upgraded programs, manuals, and materials system-wide. You must enter into all software license agreements, "terms of use" agreements, and software and hardware maintenance agreements, in the form and manner we prescribe, and pay all fees imposed under the agreements. We anticipate the annual costs of required update and maintenance contracts to be $0.
You must purchase, install, and maintain electronic point-of-sale cash register systems to record sales and transaction data and track purchases. To operate the POS System, you will need to connect to a high-speed communications device which is capable of accessing the Internet via a third-party network. We have the right to independently access all information and financial data recorded by the system for daily polling, audit, and sales verification. You must provide us with login information and access to your POS system. Updates or replacement of the POS System, both hardware and software, may be required. There is no contractual limitation on the frequency or cost of these obligations.
You may either purchase or lease the POS system. If you choose to lease your POS system, we anticipate that there will be no upfront costs and that the annual cost of the lease will be $240. If you choose to purchase the POS system, we anticipate that your cost will be $420.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 20–26)
What This Means (2025 FDD)
According to the 2025 All Dogs Unleashed FDD, currently there are no optional or required maintenance/upgrade contracts for computer hardware or software, with some exceptions. All Dogs Unleashed estimates the cost of purchasing required computer hardware to be $1,500 for a Commercial Training Facility. However, as technology evolves, All Dogs Unleashed may require franchisees to acquire additional or substitute software, and to replace or upgrade their computer systems and software.
All Dogs Unleashed franchisees must use the software programs and system documentation manuals that All Dogs Unleashed requires. Franchisees must also input and maintain the data and information that All Dogs Unleashed prescribes into their computers. Franchisees are obligated to purchase new or upgraded software programs, system documentation manuals, and other materials at the current prices whenever All Dogs Unleashed adopts new or upgraded versions system-wide. Franchisees must enter into all software license agreements, "terms of use" agreements, and software and hardware maintenance agreements in the form and manner that All Dogs Unleashed prescribes, and pay all fees imposed under these agreements. All Dogs Unleashed anticipates the annual costs of required update and maintenance contracts to be $0.
All Dogs Unleashed may require franchisees to connect to a web-based application that enables them to independently access and poll all information and electronic files relating to the Franchised Business. Franchisees are responsible for complying with all applicable and current Payment Card Industry Data Security Standards ("PCI DSS") requirements and other data security policies that All Dogs Unleashed may implement. Updates or replacement of the POS System, both hardware and software, may be required. There is no contractual limitation on the frequency or cost of these obligations. Franchisees may either purchase or lease the POS system. If franchisees choose to lease their POS system, All Dogs Unleashed anticipates that there will be no upfront costs and that the annual cost of the lease will be $240. If franchisees choose to purchase the POS system, All Dogs Unleashed anticipates that the cost will be $420.