Does All Dogs Unleashed have sole discretion and control over the design and content of the website?
All_Dogs_Unleashed Franchise · 2025 FDDAnswer from 2025 FDD Document
m, minimum or other pricing requirements with respect to the prices you may charge for service and product offerings, to the extent permitted by applicable law. You shall comply with all requirements.
- 6.10. Intranet/Extranet System. Franchisor may, at its option, establish and maintain an intranet or extranet system through which members of ALL DOGS UNLEASHED franchise network may communicate and through which Franchisor may disseminate updates to the Manuals and other Confidential Information. Franchisor will have no obligation to establish or to maintain the intranet indefinitely, and may dismantle it at any time without liability to you. Franchisor may establish policies and procedures for the intranet's use. Franchisor expects to adopt and adhere to a reasonable privacy policy. However, you acknowledge that, as administrator of the intranet, Franchisor can access and view any communication that anyone posts on the intranet. You further acknowledge that the intranet facility and all communications that are posted to it will become Franchisor's property, free of any claims of privacy or privilege that you or any other individual may assert. If you fail to pay when due any amount payable to Franchisor under this Agreement, or if you fail to comply with any policy or procedure governing the intranet, Franchisor may temporarily suspend your access to any chat room, bulletin board, listserv, or similar feature the intranet includes until such time as you fully cure the breach.
- 6.11. Website and Contact Center. Franchisor may, but shall not be obligated to, establish and maintain, from time to time, Franchisor's Website to provide information about the System and service and product offerings, even though Franchisor's Website is accessible by persons in your Service Area. Franchisor has sole discretion and control over the design and content of Franchisor's Website. Franchisor also has the
right to create, from time to time, one or more system telephone numbers or e-mail addresses. You agree to publish such telephone numbers and email addresses as required by Franchisor. Franchisor may impose a reasonable fee for such services, and you agree to pay such fee.
Source: Item 23 — RECEIPTS (FDD pages 49–158)
What This Means (2025 FDD)
According to the 2025 All Dogs Unleashed Franchise Disclosure Document, All Dogs Unleashed may establish and maintain an intranet or extranet system for communication within the franchise network and to disseminate updates. All Dogs Unleashed has no obligation to maintain the intranet indefinitely and may dismantle it at any time without liability to the franchisee. All Dogs Unleashed may establish policies and procedures for the intranet's use and expects to adopt a reasonable privacy policy. As the administrator, All Dogs Unleashed can access and view any communication posted on the intranet, and all communications posted to it will become All Dogs Unleashed's property, free of any claims of privacy or privilege. If a franchisee fails to pay amounts due or comply with intranet policies, All Dogs Unleashed may temporarily suspend their access to any chat room, bulletin board, listserv, or similar feature.
While the FDD excerpt discusses the intranet/extranet system, it does not explicitly state whether All Dogs Unleashed has sole discretion and control over the design and content of the public-facing website. The document does state that franchisees must use only the computer systems and equipment that All Dogs Unleashed prescribes and adhere to All Dogs Unleashed's requirements for use, which may include connection to remote servers and high-speed Internet connections. All Dogs Unleashed may require franchisees to add to their computer system memory, ports, and other accessories or peripheral equipment or additional, new, or substitute software, and replace or upgrade their computer system and software as All Dogs Unleashed prescribes.
Because the excerpt does not directly address control over the website's design and content, a prospective All Dogs Unleashed franchisee should ask the franchisor for clarification on this matter. Understanding the level of control All Dogs Unleashed exerts over the website is crucial for franchisees to assess their ability to market their specific location and services effectively.