Does All Dogs Unleashed reserve the right to charge a fee for software maintenance and upgrades?
All_Dogs_Unleashed Franchise · 2025 FDDAnswer from 2025 FDD Document
- 10.1.
Computer System.
You shall acquire and use only the computer systems and equipment that Franchisor prescribes for use by ALL DOGS UNLEASHED Franchised Businesses ("Computer System"), and adhere to Franchisor's requirements for use.
Requirements may include, among other things, connection to remote servers, off-site electronic repositories, and high-speed Internet connections.
As technology or software is developed in the future, Franchisor may, in its sole discretion, require you to add to your Computer System memory, ports, and other accessories or peripheral equipment or additional, new, or substitute software, and replace or upgrade your Computer System and software as Franchisor prescribes.
You shall acquire, install and maintain such anti-virus and anti-spyware software as Franchisor requires, and shall adopt and implement such Internet user policies as Franchisor may prescribe for purposes of avoiding, blocking, and eliminating viruses and other conditions that interfere with operation of the Computer System.
- 10.2.
Software.
Source: Item 23 — RECEIPTS (FDD pages 49–158)
What This Means (2025 FDD)
According to the 2025 All Dogs Unleashed Franchise Disclosure Document, franchisees are required to use the computer systems and equipment that All Dogs Unleashed prescribes. This includes adhering to All Dogs Unleashed's requirements for use, such as connecting to remote servers, off-site electronic repositories, and high-speed internet connections.
All Dogs Unleashed may require franchisees to add memory, ports, accessories, peripheral equipment, or new software to their computer systems as technology evolves. They may also require franchisees to replace or upgrade their computer systems and software. Franchisees must also acquire, install, and maintain anti-virus and anti-spyware software as required by All Dogs Unleashed and implement internet user policies to protect the computer system.
The FDD does not explicitly state whether All Dogs Unleashed will charge a fee for these software maintenance and upgrades. It only states that the franchisee is responsible for acquiring and using the prescribed computer systems and software.
A prospective franchisee should seek clarification from All Dogs Unleashed regarding any potential costs associated with mandatory software maintenance, upgrades, or replacements to fully understand the financial implications of these technology requirements.