How can an All Dogs Unleashed franchisee use customer information?
All_Dogs_Unleashed Franchise · 2025 FDDAnswer from 2025 FDD Document
8.5. Ownership of Customer Information. You acknowledge and agree that all Customer Information belongs exclusively to Franchisor. You may use the Customer Information for the benefit of the Franchised Business and for no other purpose. Upon termination or expiration of this Agreement, you must return to Franchisor all materials containing or reflecting Customer Information. You may keep a copy of the materials solely for purposes of complying with applicable legal and tax requirements.
Source: Item 23 — RECEIPTS (FDD pages 49–158)
What This Means (2025 FDD)
According to All Dogs Unleashed's 2025 Franchise Disclosure Document, customer information obtained by a franchisee is the exclusive property of the franchisor. The franchisee is only allowed to use this customer information to benefit their All Dogs Unleashed franchised business.
This means that franchisees can leverage customer data to improve their services, tailor marketing efforts, and enhance customer relationships within their All Dogs Unleashed location. However, they cannot use this information for any other purpose outside of operating the franchise.
Upon termination or expiration of the Franchise Agreement, the franchisee must return all materials containing or reflecting customer information to All Dogs Unleashed. The franchisee is allowed to keep a copy of these materials, but only to comply with legal and tax requirements. This ensures that All Dogs Unleashed maintains control over its customer data and prevents franchisees from using it for competitive purposes after the agreement ends.