factual

For All County, what is required for cancellation of accounts after 30-days but within the period of the one-year agreement?

All_County Franchise · 2025 FDD

Answer from 2025 FDD Document

Cancellation of accounts can be made within 30-days of account creation with a penalty of all setup fees and the first month of service charges. Cancellation of accounts after 30-days but within the period of the one-year agreement requires payment in full of remaining monthly fees through contract end date. Cancellation of accounts after the one year agreement requires 30-days written notice. For questions or concerns contact our Accounts Receivable department at 513-707-5935 or email ar@rentmanager.com.

Source: Item 22 — Contracts (FDD page 43)

What This Means (2025 FDD)

According to All County's 2025 Franchise Disclosure Document, if a customer cancels their Rent Manager Online (RMO) service account after 30 days from the account creation date, but before the end of the one-year agreement, the customer is required to pay the full amount of the remaining monthly fees through the contract's end date. This policy applies to the RMO service agreement, which franchisees may use in their All County business.

This means that franchisees need to carefully manage their RMO accounts and anticipate their needs accurately. Canceling an account prematurely can result in significant financial penalties, as the franchisee will be responsible for paying for the service even if they are not using it. This could impact the franchisee's profitability and cash flow, especially if they have multiple accounts or a large number of users.

For franchisees, it's crucial to understand the terms of the RMO service agreement and to plan accordingly. Before setting up an account, franchisees should assess their long-term needs and ensure that they are committed to using the service for the entire year. If there is uncertainty about future usage, it may be prudent to start with a smaller number of users or to explore alternative solutions that offer more flexible cancellation policies. Franchisees should also maintain open communication with the RMO provider to address any concerns or issues that may arise during the term of the agreement. For questions or concerns, the Accounts Receivable department can be contacted at 513-707-5935 or via email at ar@rentmanager.com.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.