When does the Rent Manager Online service agreement begin for All County franchisees?
All_County Franchise · 2025 FDDAnswer from 2025 FDD Document
The following is a Service Agreement (SA) between London Computer Systems Inc. (LCS) and the "CUSTOMER". The SA outlines the parameters for operating the Rent Manager Online (RMO) software. RMO allows the CUSTOMER to access the program through the internet using a remote desktop client on a MAC or PC.
This agreement begins when the CUSTOMER account is created by LCS; this is referred to as the "Start Date." This agreement shall be in effect for one year from when the account is created by LCS and may not be postponed. Expired SAs shall automatically renew monthly after the first year until the account is terminated.
Source: Item 22 — Contracts (FDD page 43)
What This Means (2025 FDD)
According to All County's 2025 Franchise Disclosure Document, the Rent Manager Online (RMO) service agreement begins when the customer account is created by London Computer Systems Inc. (LCS). This date is referred to as the "Start Date." The agreement is effective for one year from the account creation date and cannot be postponed. After the initial year, the agreement automatically renews monthly until the account is terminated.
Prospective All County franchisees should note that the RMO agreement is a required component of the franchise. Understanding the terms of the service agreement, including the start date and renewal conditions, is crucial for budgeting and planning. The franchisee is responsible for monthly fees throughout the one-year term, with specific penalties for early cancellation or late payments.
All County franchisees must complete an RMO Activation Agreement to request the creation of concurrent user accounts for accessing RMO. The FDD states that by completing the Activation Agreement, the customer indicates they have read and agreed to the one-year term of the Rent Manager Service Agreement (SA) and all the terms and amendments therein. A copy of the SA can be requested from an LCS sales representative. The setup of new accounts is expected to take 24 hours after LCS receives the signed agreement and the credit card authorization form or payment of setup charges and the first month's service fee.