Where are the 'Operating Standards' specified for an All County franchise?
All_County Franchise · 2025 FDDAnswer from 2025 FDD Document
ns all total revenue and other consideration you, any Owner, or any affiliated business entity derive from repairs and maintenance services to real property or equipment, including but not limited to painting, lawn care, preventative maintenance, cleaning, plumbing, and general repairs to real property or equipment.
- "Maintenance Revenue Fee" means the percentage fee payable from you to us each month for any Maintenance Revenue you derive.
- "Managing Owner" means the Owner of the Franchised Business that has all the authority necessary to carry out day to day business decisions, answer any questions or requests we have, and bind you.
- "Manual" or "Operations Manual" means our confidential ALL COUNTY® Operations Manual which contains the required policies and procedures for the operation of the Franchised Business, and includes all specifications contained in the "Information Library" on our intranet site, or such substitute database as we may use, and all supplemental bulletins, memoranda, revisions and replacements.
Source: Item 23 — Receipts (FDD pages 43–157)
What This Means (2025 FDD)
According to All County's 2025 Franchise Disclosure Document, the Operating Standards are specified in the All County Operations Manual. The manual contains the required policies and procedures for operating the franchised business. It includes all specifications contained in the Information Library on All County's intranet site, or a substitute database, as well as any supplemental bulletins, memoranda, revisions, and replacements.
Operating Standards themselves pertain to standards for customer service, hours of operation, required services and products, and employee training. These standards, along with Marks Standards and Technology Standards, are part of the Operating System, which is the plan for providing real estate property management services using All County's software, accounting methods, merchandising, equipment selection, advertising, promotional techniques, personnel training, and quality standards.
Prospective franchisees should carefully review the Operations Manual to understand the specific requirements for running their All County franchise. This will help ensure they meet All County's expectations for service quality and operational consistency. Franchisees must adhere to these standards to maintain the quality and uniformity of the All County brand.