How often are snapshot backups created for All County data, and how long are they retained?

According to All County's 2025 Franchise Disclosure Document, London Computer Systems Inc. (LCS) creates snapshot backups of data multiple times a day. These frequent backups are retained for a period of one week. In addition to these frequent short-term backups, monthly snapshot backups are also created and stored for a longer duration of one year. To further ensure data security and redundancy, the database is synchronized (mirrored) in real-time to two physical locations situated in separate states.

This comprehensive backup system is crucial for maintaining business continuity and protecting franchisees from data loss due to unforeseen events such as system failures, cyberattacks, or natural disasters. By having multiple daily backups, All County franchisees can quickly recover recent data with minimal disruption to their operations. The monthly backups provide an additional layer of security by preserving data for up to a year, allowing for recovery from longer-term issues or data corruption.

In the event that a franchisee needs to restore data, they can request a data restoration from LCS Support. However, the FDD states that this service is subject to a service charge. This means that franchisees should factor in potential data restoration costs as part of their operational expenses. The real-time mirroring of the database to multiple locations further enhances data security and ensures that data remains accessible even if one location experiences an outage or disaster.

Overall, All County's data backup and recovery system appears to be robust, providing franchisees with multiple layers of protection against data loss. However, franchisees should be aware of the potential costs associated with data restoration and should inquire about the specific procedures and service charges involved.