How does All County monitor the quality of goods or services provided by approved suppliers?
All_County Franchise · 2025 FDDAnswer from 2025 FDD Document
ing our decision to approve or disapprove your proposed supplier.
We may prescribe procedures for the submission of requests for approval and impose obligations on approved suppliers, which will be incorporated in a written license agreement with the supplier. We may obtain from you and/or the approved supplier's reimbursement of our reasonable costs and expenses incurred in the approval process and on-going monitoring of the supplier's compliance with our requirements. We do not act as an agent, representative or in any other intermediary or fiduciary capacity for you in our relationship with an alternative supplier you propose and we approve. We may impose limits on the number of approved suppliers. We have the right to monitor the quality of goods or services provided by approved suppliers in a manner we deem appropriate and may terminate any supplier who does not meet our quality standards and specifications, as may be periodically in effect. We may disapprove any supplier whom we previously approved, and you may not, after receipt of notice of disapproval, reorder from any supplier we have disapproved.
We or our affiliate may be approved suppliers for any items. We formulate and modify, at our sole business judgment, specifications and standards we impose on Franchisees and suppliers. Specifications and standards are issued to Franchisees through our Operations Manual and to suppliers by written agreement. Other than us, Kwikrents, Inc., and All County Property Management and Realty, Inc., there are no other suppliers to the Franchise Business in which any of our officers owns an interest.
Computer Hardware and Software. You must use specified software and hardware for the Franchise Business. You must use designated real estate management software as part of the Franchise Business. Any computer software and hardware we require you to use is not our proprietary property. We have the right to develop proprietary software.
You must use our required, customized version of Rent Manager® real estate management software as part of the Franchise Business. You will be required to sign an "Activation Agreement" with London Computer Systems, Inc. as a condition of using the Rent Manager® software. A sample copy of the Activation Agreement is included as Exhibit G to this Franchise Disclosure Document.
Insurance. You must maintain in force: (a) commercial general liability (including completed operations/product liability) insurance and blanket liability insurance; (b) All Risk property insurance, including fire and extended coverage, vandalism and malicious mischief insurance, for 100% of the replacement value of your ALL COUNTY® franchise and its contents; and (c) any other insurance policies, including without limitation errors and omissions insurance, business interruption insurance, automobile insurance, sexual harassment insurance, unemployment insurance, excess umbrella insurance and worker's compensation insurance (with a broad form all-states endorsement), as we may determine periodically and as required by law. All insurance policies must: (1) be issued by carriers approved by us; (2) contain the types and minimum amounts of coverage, exclusions and maximum deductibles as we prescribe periodically; (3) name us and our affiliates as additional insureds;
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 16–19)
What This Means (2025 FDD)
According to All County's 2025 Franchise Disclosure Document, All County retains the right to monitor the quality of goods or services provided by its approved suppliers. The method of monitoring is determined at All County's discretion. If a supplier fails to meet All County's quality standards and specifications, which may be updated periodically, All County has the right to terminate the supplier. Furthermore, All County can disapprove a previously approved supplier, and franchisees are prohibited from reordering from any disapproved supplier after receiving notice of the disapproval.
All County evaluates approved suppliers based on several factors including price, service, quality, and other commercially reasonable benchmarks. These approved suppliers and their specifications are detailed in the All County Operations Manual and are updated periodically in writing. These updates are communicated to franchisees through the All County website, via mail, or through other commercially reasonable means.
For a prospective franchisee, this means that All County maintains control over the supply chain and can enforce quality standards. However, it also means that franchisees are restricted to using approved suppliers and must adhere to All County's standards. If a franchisee wishes to propose a new supplier, they must notify All County in writing and provide sufficient information for evaluation, a process that can take up to 90 days. All County may impose obligations on approved suppliers, which will be incorporated in a written license agreement with the supplier. All County may obtain reimbursement from the franchisee or the approved supplier for the costs associated with the approval process and ongoing monitoring of the supplier's compliance.