How is the All County mediation proceeding treated?

According to All County's 2025 Franchise Disclosure Document, the mediation proceeding is treated as a compromise settlement negotiation and the entire process is confidential.

Prior to initiating arbitration, All County requires parties to mediate disputes related to the franchise agreement, leases, loans, the franchisee-franchisor relationship, or business operations. The party seeking mediation must send a written "Notification of Dispute" to the other party, outlining the facts, damages, and requested relief. The receiving party then has twenty days to respond with their version of the facts and position on damages, unless the dispute involves a default notice, in which case the response time is reduced to ten business days.

Following the notification and response, both parties must try to resolve the dispute in good faith. If they cannot resolve it within twenty days of receiving the response, either party can initiate mediation through the American Arbitration Association (AAA). Unless both parties agree otherwise, the mediation will occur in the city where All County's corporate headquarters is located. Both parties must jointly select a mediator. All mediation sessions will take place in Florida at a mutually agreed location. Principal Owners or the Managing Owner, along with anyone authorized to settle the dispute, and All County's representatives with settlement authority must attend the mediation. Both parties can have legal representation during the mediation. The parties must participate in good faith to resolve the dispute within thirty days of the initial notice. The costs of the mediator will be split equally between the parties, but each party is responsible for their own fees and expenses related to the mediation. If the receiving party does not respond to the mediation notice within five days or if a party fails to participate in the mediation, the mediation requirement is waived, and the other party can proceed to arbitration.