Where can All County franchisees find general guidance as to the operation of the Business?
All_County Franchise · 2025 FDDAnswer from 2025 FDD Document
- 13.1. Once you commence operation of the Business you will be required to submit to us reports, records and other financial statements regarding the performance of the Business. Also, we may conduct on-site inspections. Based on the information that we receive and review we may provide you with further direction and guidance by providing you with additional written materials, telephone consultations, or training. General guidance as to the operation of the Business will be found primarily in the Operations Manual or given to you through other written materials or bulletins from us. Guidance may be provided to you in any of the following ways:
- 13.1.1. Telephone and Internet e-mail consultation during such times as are outlined in the Operations Manual;
- 13.1.2. Buying advisory services whereby we may provide you with lists of sources and approved suppliers for our products, merchandise, accessories, services, fixtures, furnishings, equipment, signs, etc.;
- 13.1.3. Wholesaling services whereby we may ourselves act as an approved or designated source for products, merchandise, accessories, fixtures, furnishings, equipment, signs, etc.;
- 13.1.4. Ongoing marketing programs to fulfill our obligations of this Agreement;
- 13.1.5. Newsletter services whereby we may inform you periodically about the current events in the ALL COUNTY® franchise program;
- 13.1.6. Meetings, whereby we may convene with you and other ALL COUNTY® franchisees for business or social purposes;
- 13.1.7. Research and development regarding Methods of Operation; and/or
- 13.1.8. At your request, we will furnish additional guidance and assistance and, in such a case, may charge the per diem fees and charges we establish from time to time. If you request, or if we require, additional or special training for your employees, all of the expenses that we incur in connection with such training, including per diem charges and travel and living expenses for our personnel, will be your responsibility.
Source: Item 23 — Receipts (FDD pages 43–157)
What This Means (2025 FDD)
According to All County's 2025 Franchise Disclosure Document, general guidance for operating the business is primarily found in the Operations Manual or through other written materials or bulletins provided by All County. This guidance can be delivered through various methods, including telephone and internet email consultations, buying advisory services providing lists of approved suppliers, and wholesaling services where All County may act as a designated source for products and equipment.
All County also offers ongoing marketing programs, newsletter services to keep franchisees informed about current events, and meetings for business or social purposes. Additionally, All County conducts research and development regarding methods of operation to improve the franchise system.
Franchisees can also request additional guidance and assistance from All County, although this may incur per diem fees and charges. If additional or special training is required for the franchisee's employees, all associated expenses, including per diem charges and travel costs for All County personnel, will be the franchisee's responsibility. This comprehensive support system aims to ensure franchisees have the necessary resources and information to effectively manage their All County business.