What efforts does All County's LCS agree to make to secure the CUSTOMER's data?
All_County Franchise · 2025 FDDAnswer from 2025 FDD Document
LCS agrees to make every effort to secure the CUSTOMER's data. RMO data is stored in a highly secure data center at LCS headquarters. RMO data is also replicated and maintained in another out-of-state data center to ensure business data is never lost and always recoverable. All RMO servers are protected with security firewalls.
Source: Item 22 — Contracts (FDD page 43)
What This Means (2025 FDD)
According to All County's 2025 Franchise Disclosure Document, London Computer Systems Inc. (LCS) agrees to make every effort to secure the CUSTOMER's data. To achieve this, RMO (Rent Manager Online) data is stored in a highly secure data center located at LCS headquarters. Furthermore, this data is replicated and maintained in another out-of-state data center. This replication ensures that business data is recoverable and never lost. All RMO servers are protected with security firewalls.
It is important to note that while LCS takes these security measures, they accept no liability for data loss resulting from acts of God, misuse of the system by users, or other uncontrollable forces. This means that while LCS has security protocols in place, there are circumstances outside of their control that could lead to data loss, and for which they will not be held responsible.
For a prospective All County franchisee, this indicates that while All County's software vendor, LCS, takes data security seriously, franchisees should also take precautions to protect their data. This may include training employees on proper system usage, implementing their own security measures, and having a plan in place for data recovery in the event of an unforeseen event. Franchisees should also understand the limitations of LCS's liability regarding data loss.