Does the All County arbitrator have the right to make a determination as to any procedural matters?

According to All County's 2025 Franchise Disclosure Document, the arbitrator has the authority to make determinations on procedural matters. The arbitrator's powers extend to making procedural determinations that a court of competent jurisdiction would be permitted to make in the state where All County's main office is located.

This means that the arbitrator overseeing any dispute between All County and a franchisee has broad authority to manage the arbitration process itself. This includes deciding on the admissibility of evidence, setting schedules for hearings, and generally managing the flow of the arbitration. The arbitrator also decides factual, procedural, or legal questions related to the dispute, including subject matter, timeliness, scope, remedies, unconscionability, and any alleged fraud.

For a prospective All County franchisee, this indicates that the arbitration process will be handled with similar procedural rigor as a court case in the state where All County's headquarters is located. Franchisees should be aware of the laws and rules of procedure in that state, as they will govern the arbitration process. The arbitrator's decisions on these matters are binding, emphasizing the importance of understanding the applicable legal framework.