What agreement must an All County franchisee complete regarding Rent Manager Online?

A sample copy of the Activation Agreement you will be required to sign as a condition of using the required Rent Manager® software is included in Exhibit G to this Franchise Disclosure Document.

SAMPLE COPY OF RENT MANAGER SOFTWARE CONTRACT

RENT MANAGER ONLINE (RMO) AGREEMENT

ACTIVATION FEE: $ 150 per account PRICE PER MONTH: $ 60 per account NUMBER OF ACCOUNTS: 1

The following is an RMO Activation Agreement between London Computer Systems Inc. (LCS) and the CUSTOMER. RMO is the cloud-based version of Rent Manager that allows the CUSTOMER to access the program through the internet using a remote desktop client on a MAC or PC.

By completing this Activation Agreement and sending it to LCS, the CUSTOMER requests 1 concurrent user account(s) to be created for accessing RMO. Furthermore, the CUSTOMER indicates they have read and agreed to the one-year term of the Rent Manager Service Agreement (SA) and all the terms and amendments therein. Please request a copy of the SA from your LCS sales representative.

SETUP PROCEDURES

• 1. Complete one Rent Manager Online Agreement and enter the number of concurrent users needed.
• 1. Fill out this form in its entirety. Please note that you must also fill out the Credit Card Authorization Form in order to have the account(s) set up. Otherwise, setup will occur upon payment of the setup charges and first-month service.
• 1. Email this signed agreement to your sales representative or fax it to 513-583-8736. If you have not previously provided a signed copy of the SA, you must also include that document in your email or fax. LCS requests 24 hours to complete the setup of new accounts.

This agreement begins when the account is created.

• 1. CUSTOMER receives an email with setup instructions for accessing the account.

INITIAL HERE: _ (Required)

RENT MANAGER ONLINE SERVICE AGREEMENT

Version: Rent Manager 12

PAYMENT

RMO price is based on the number of concurrent users needing access to the system. Account sharing between different companies is not permitted unless otherwise specified. The one-time activation fee and the first month service fee are non-refundable. The first month service fee is prorated depending on the day of the month the account is set up. Billing begins when the CUSTOMER pays the one-time setup fee and the first month's service charge.

The CUSTOMER agrees to pay the monthly fee promptly and agrees to be financially responsible for the entire one year term of this Agreement. Invoices are due and payable on the 1st of each month. Failure to pay monthly fee within 45 days of the invoice date will result in a $50 late charge. CUSTOMERS who are past due 60 days will result in suspension of service. A reinstatement fee of $50 per account will apply to reactivate a suspended account.

Cancellation of accounts can be made within 30-days of account creation with a penalty of all setup fees and the first month of service charges. Cancellation of accounts after 30-days but within the period of the one-year agreement requires payment in full of remaining monthly fees through contract end date. Cancellation of accounts after the one year agreement requires 30-days written notice. For questions or concerns contact our Accounts Receivable department at 513-707-5935 or email ar@rentmanager.com.

Source: Item 22 — Contracts (FDD page 43)