For All County, is it acceptable for an employee to make promises about revenue that are not in the FDD?
All_County Franchise · 2025 FDDAnswer from 2025 FDD Document
speaking on our behalf made any statement or promise regarding | | | the costs you may incur in operating a Franchised Business that is contrary to, or different from, | | | the information contained in the Disclosure Document? | | | | | | Yes. No. | | | |
(continued)
| 14. | Has any employee or other person speaking on our behalf made any statement or promise concerning the likelihood of success that you should or might expect to achieve from operating a Franchised Business? |
|---|---|
| | |
| Yes. No. | |
| 15. | Has any employee or other person speaking on our behalf made any statement, promise, or |
| agreement concerning the advertising, marketing, training, support service or assistance that we | |
| will furnish you that is contrary to, or different from, the information contained in the Disclosure | |
| Document? | |
| | |
| Yes. No. | |
| 16. | If you have answered "Yes" |
| to any of questions nine (9) through fifteen (15), please provide a full | |
| explanation of your answer in the following blank lines. (Attach additional pages, if necessary, and | |
| refer to them below.) If you have answered "No" | |
| to each of such questions, please leave the | |
| following lines blank. | |
| 17. |
Source: Item 22 — Contracts (FDD page 43)
What This Means (2025 FDD)
According to All County's 2025 Franchise Disclosure Document, prospective franchisees are asked to confirm whether any employee or person speaking on behalf of All County has made any statements or promises regarding the likelihood of success that a franchisee should expect to achieve. The questionnaire also asks if any employee has made statements, promises, or agreements concerning advertising, marketing, training, support service, or assistance that contradicts the information within the Disclosure Document.
These questions are part of a questionnaire that the franchisee must complete, acknowledging that their answers are important and will be relied upon by All County. By signing the addendum, the franchisee represents that they have carefully considered each question and responded truthfully.
This implies that All County does not authorize its employees or representatives to make claims or promises about potential franchisee success or support that differ from what is stated in the FDD. If such claims are made, the franchisee is expected to disclose them in their answers to the questionnaire. This protects both the franchisee, by ensuring they are not relying on unsubstantiated claims, and All County, by documenting any unauthorized representations made by its representatives.