What is Aira Fitness's policy on the purchase or lease of software?
Aira_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
You must purchase and use any technology system that we develop or select for the Aira Fitness Business or System, including all future updates, supplements and modifications (the "Technology
System"). The Technology System may include all hardware and software used in the operation of the Aira Fitness Business, including (i) all computer hardware and related accessories and peripheral equipment for video surveillance, door access, digital media and telephone systems and (ii) the billing, electronic point-of-sale cash registers, Aira Fitness Business management and back office programs used to record, analyze and report sales and Aira Fitness Business operations. Requirements for use may include, among other things, connection to remote servers, off-site electronic repositories, and high-speed Internet connections, and establishment of one or more email accounts. You further agree and provide your express consent that we may contact you using any of the contact information we have on file, including by telephone, email, SMS text message, messages sent by automated technology and messages sent by future technologies. Providing your mobile number (and thereby consenting to receive SMS text messages and messages sent by automated and future technologies) is not a condition of doing business with or becoming a franchisee.
You must: (i) use any proprietary software programs, system documentation manuals, and other proprietary materials that we provide to you in connection with your operation of the Aira Fitness Business; (ii) input and maintain in your technology system such data and information as we prescribe in the Manual and other written directives; (iii) purchase new or upgraded software programs, system documentation manuals, and other proprietary materials at then-current prices whenever we adopt such new or upgraded programs, manuals, and materials systemwide. You must enter into all software license agreements, "terms of use" agreements, and software maintenance agreements, in the form and manner we prescribe, and pay all fees imposed by us, our affiliate or any third-party software and software service providers there under.
You acknowledge that we may independently access from a remote location, at any time, all information input to and compiled by your Technology System (including video surveillance equipment) or an off-site server, including Member Information (as defined in Section 6.I below).
Source: Item 23 — **RECEIPTS (FDD pages 59–254)
What This Means (2025 FDD)
According to Aira Fitness's 2025 Franchise Disclosure Document, franchisees must purchase and use any technology system that Aira Fitness develops or selects, including all future updates, supplements, and modifications. This technology system may include all hardware and software used in the operation of the Aira Fitness business. This includes computer hardware and related accessories for video surveillance, door access, digital media, and telephone systems, as well as billing, electronic point-of-sale cash registers, Aira Fitness business management, and back-office programs used to record, analyze, and report sales and business operations.
Aira Fitness requires franchisees to use proprietary software programs, system documentation manuals, and other proprietary materials provided by them. Franchisees must input and maintain data and information as prescribed in the manual and other written directives. They are also obligated to purchase new or upgraded software programs, system documentation manuals, and other proprietary materials at then-current prices whenever Aira Fitness adopts such updates systemwide. Franchisees must enter into all software license agreements, "terms of use" agreements, and software maintenance agreements in the form and manner prescribed by Aira Fitness and pay all fees imposed by Aira Fitness, its affiliates, or any third-party software and software service providers.
Aira Fitness may independently access all information input to and compiled by the franchisee's technology system or an off-site server, including member information, from a remote location at any time. This ensures that Aira Fitness can monitor and maintain standards across all franchise locations. The policy ensures that all Aira Fitness locations operate on the same technological platform, allowing for uniformity and potentially simplifying support and updates. However, it also means franchisees must be prepared for ongoing technology expenses and have limited choice in selecting their own software solutions.