Is Aira Fitness obligated to perform maintenance on behalf of a franchisee who fails to do so?
Aira_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
If you fail to complete the required maintenance, we reserve the right (but no obligation) to do so on your behalf and you must reimburse us for our costs and expenses.
Source: Item 23 — **RECEIPTS (FDD pages 59–254)
What This Means (2025 FDD)
According to Aira Fitness's 2025 Franchise Disclosure Document, franchisees are responsible for maintaining the Aira Fitness Business location. This includes the building's exterior and interior, equipment, fixtures, signage, and trade dress. Maintenance and refreshing must align with Aira Fitness's requirements and schedules, which are based on periodic evaluations of the premises.
Within a timeframe determined by Aira Fitness (typically around thirty days) after receiving a maintenance report, franchisees must address the maintenance items specified. This includes repairing defective equipment, replacing worn items like carpets, and updating obsolete equipment and signage. If a condition poses a threat to members or public safety, the franchisee must immediately address the maintenance issues.
However, Aira Fitness reserves the right, but has no obligation, to perform the required maintenance on behalf of a franchisee who fails to do so. If Aira Fitness chooses to perform the maintenance, the franchisee is responsible for reimbursing Aira Fitness for all costs and expenses incurred. This means that while Aira Fitness is not obligated to step in, they can protect their brand standards and then bill the franchisee for the work.