Where will mediation take place for disputes involving Aira Fitness?

Based on the 2025 Aira Fitness Franchise Disclosure Document, any disputes arising between the franchisee and Aira Fitness, its affiliates, officers, directors, shareholders, members, guarantors, employees, or owners must be submitted to binding arbitration. The arbitration will be conducted under the authority of the Federal Arbitration Act, following the rules and procedures of the American Arbitration Association (AAA). The location for this arbitration is specified as the Chicago, Illinois metropolitan area.

This means that if a franchisee has a dispute with Aira Fitness, they are obligated to resolve it through arbitration rather than through the court system. This process will take place in the Chicago, Illinois area, regardless of where the franchisee's Aira Fitness Business is located. The arbitrator selected must have at least five years of experience in franchising or franchise law, ensuring some level of expertise in the field.

It is important to note that the arbitration must be conducted on an individual basis, explicitly excluding any consolidated, common, or class action lawsuits. The arbitrator's authority is limited, as they cannot stay the termination of the Franchise Agreement, award punitive damages, certify a class action, or modify any lawful term of the agreement. The arbitrator's decision is final and binding, but can be entered as a judgment in any court with competent jurisdiction.