How does the Aira Fitness franchisor's assistance with computer systems in Item 11 relate to the franchisee's obligations in Item 9?
Aira_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
Surveillance Equipment
You must acquire and use all computer hardware and related accessories and peripheral equipment, including door access components, camera and surveillance equipment, televisions, and related items that we prescribe for use by the Aira FitnessBusiness. You may not use any computer hardware, accessories or peripheral equipment that we have not approved for use.Requirements for use may include, among other things, connection to remote servers, off-site electronic repositories, and high speed Internet connections, and establishment of one or more e-mail accounts.
You must:(i) use any proprietary software programs, systemdocumentationmanuals, andother proprietary materials that we provide to you in connection with your operation of the Aira Fitness Business; (ii) input and maintain in your computer such data and information as we prescribe in the Manual and other written directives; (iii) purchase new or upgraded software programs, system documentation manuals, and other proprietary materials at then- current prices whenever we adoptsuch new or upgraded programs, manuals, and materialssystem-wide. Youmust enterinto all software license agreements, "terms of use"agreements, and software maintenance agreements, in the form and manner we prescribe, and pay all fees imposed by us or any third-party software and software service providers hereunder. As technology or software is developed in the future, we may, as we deemappropriate, require you to: (i) add to your technology system memory, ports, and other accessories or peripheral equipment or additional, new, or substitute software; and (ii) replace or upgrade your technology systemand software as we prescribe. There are no contractual limitations on the cost or frequency for updating or upgrading the technology system.
The Technology Systemwill collect and compile customer identification data, othermembership data, and door entry data. We may independently access from a remote location, at any time, all information (including member information) generated and stored by your Technology System (including video surveillance equipment) or an off-site server.
We estimate the purchase price for the technology system to be approximately $1,200 to $4,000. This includes the purchase of the web-based Gymmaster software for an initial purchase price of $1,449. In addition, you must make monthly payments to Gymmaster which currently has the following fee structure:
- $129Month for up to 100 members
- $169/Month for up to 400 members
- $249/Month for up to 1300 members
The estimated cost for video surveillance equipment is $400 to $800. We have no obligation to provide ongoing maintenance, updating, upgrading or support for your technology system. Supportservicesfor the Gymmaster software are includedin the monthly fee. The estimated annual costof any optionalorrequired maintenance, updating, upgrading of your hardware or other equipment
What This Means (2025 FDD)
Based on the 2025 Aira Fitness Franchise Disclosure Document, Item 11 outlines Aira Fitness's assistance related to computer systems and the franchisee's obligations regarding technology. Aira Fitness requires franchisees to acquire and use specific computer hardware, accessories, and peripheral equipment, including door access components, camera and surveillance equipment, and televisions. Franchisees must use only approved hardware and software, which may require connection to remote servers, off-site electronic repositories, and high-speed internet. Franchisees must also establish one or more e-mail accounts. The estimated purchase price for the technology system ranges from $1,200 to $4,000, including the Gymmaster software with an initial purchase price of $1,449, plus monthly fees ranging from $129 to $249 depending on the number of members. Aira Fitness does not provide ongoing maintenance, updating, upgrading, or support for the technology system, although support services for the Gymmaster software are included in the monthly fee. The estimated annual cost for optional or required maintenance, updating, or upgrading of hardware or other equipment is $400.
Item 11 also states that franchisees must use proprietary software programs and system documentation manuals provided by Aira Fitness. Franchisees are obligated to input and maintain data as prescribed in the manual and purchase new or upgraded software programs and manuals at then-current prices whenever Aira Fitness adopts such changes system-wide. Franchisees must enter into all software license agreements and pay all fees imposed by Aira Fitness or third-party software providers. Aira Fitness may require franchisees to add to their technology system memory, ports, and other accessories or peripheral equipment, or additional, new, or substitute software, and replace or upgrade their technology system and software as prescribed, without contractual limitations on the cost or frequency of these updates.
The technology system will collect and compile customer identification data, other membership data, and door entry data. Aira Fitness may independently access all information generated and stored by the franchisee's technology system, including video surveillance equipment or an off-site server, from a remote location at any time. The FDD excerpts do not specify how these obligations in Item 11 directly relate to obligations listed in Item 9. Item 9 typically covers the franchisee's obligations, but without that specific section, it's impossible to draw direct connections. A prospective franchisee should carefully review Item 9 of the FDD to understand their specific obligations and how they align with the technology requirements outlined in Item 11.