What are the Aira Fitness franchisee's obligations regarding the use of billing and collection services in Item 8, and how does this relate to the franchisor's assistance with computer systems in Item 11?
Aira_Fitness Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 23: **RECEIPTS]
You must comply with all procedures we specify from time to time, and take such reasonable action as we request to assist in any of the payment methods.
Specifically, you agree that upon notice by us, all payments to us and our affiliates may be deducted from the monies your billing and payment processor collects on your behalf and you hereby authorize the billing and payment processor to deduct such amounts and to pay those amounts to us on the due date of such amount.
You must maintain a balance in your Merchant Account sufficient to allow us and our affiliates to collect the amounts owed to us.
You are responsible for any penalties, fines or other similar expenses associated with the transfer of funds described in this Section.
[Item 23: **RECEIPTS]
Technology System.
You must purchase and use any technology system that we develop or select for the Aira Fitness Business or System, including all future updates, supplements and modifications (the "Technology
System"). The Technology System may include all hardware and software used in the operation of the Aira Fitness Business, including (i) all computer hardware and related accessories and peripheral equipment for video surveillance, door access, digital media and telephone systems and (ii) the billing, electronic point-of-sale cash registers, Aira Fitness Business management and back office programs used to record, analyze and report sales and Aira Fitness Business operations. Requirements for use may include, among other things, connection to remote servers, off-site electronic repositories, and high-speed Internet connections, and establishment of one or more email accounts. You further agree and provide your express consent that we may contact you using any of the contact information we have on file, including by telephone, email, SMS text message, messages sent by automated technology and messages sent by future technologies. Providing your mobile number (and thereby consenting to receive SMS text messages and messages sent by automated and future technologies) is not a condition of doing business with or becoming a franchisee.
You must: (i) use any proprietary software programs, system documentation manuals, and other proprietary materials that we provide to you in connection with your operation of the Aira Fitness Business; (ii) input and maintain in your technology system such data and information as we prescribe in the Manual and other written directives; (iii) purchase new or upgraded software programs, system documentation manuals, and other proprietary materials at then-current prices whenever we adopt such new or upgraded programs, manuals, and materials systemwide. You must enter into all software license agreements, "terms of use" agreements, and software maintenance agreements, in the form and manner we prescribe, and pay all fees imposed by us, our affiliate or any third-party software and software service providers there under.
You acknowledge that we may independently access from a remote location, at any time, all information input to and compiled by your Technology System (including video surveillance equipment) or an off-site server, including Member Information (as defined in Section 6.I below).
During the operation of your Aira Fitness Business, we will:
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- Provide you with membership services, including administering certain aspects of reciprocity and membership billing (Franchise Agreement, Section 6C and 6P).
What This Means (2025 FDD)
According to the 2025 Aira Fitness Franchise Disclosure Document, franchisees have specific obligations regarding billing and collection services, as well as technology systems. Aira Fitness requires franchisees to comply with all procedures the franchisor specifies and to assist in payment methods. Upon notice from Aira Fitness, all payments to the franchisor and its affiliates may be deducted from the monies the franchisee's billing and payment processor collects on their behalf. The franchisee authorizes the billing and payment processor to deduct these amounts and pay them to Aira Fitness on the due date. Franchisees must also maintain a sufficient balance in their Merchant Account to cover these deductions and are responsible for any associated penalties or fines.
Aira Fitness mandates the use of a specific technology system, including all hardware and software, for operating the Aira Fitness Business. This system includes computer hardware, accessories, peripheral equipment for video surveillance, door access, digital media, telephone systems, billing, electronic point-of-sale cash registers, and back-office programs. Franchisees must input and maintain data as prescribed by Aira Fitness, purchase new or upgraded software programs, and enter into all software license agreements.
Aira Fitness may independently access all information input into the franchisee's Technology System from a remote location, including video surveillance equipment and Member Information. This access underscores the importance of adhering to the specified technology standards and billing procedures to ensure seamless operation and compliance within the Aira Fitness franchise system. The franchisor also provides membership services, including administering certain aspects of reciprocity and membership billing.