Are updates to the Proprietary Software included with the software for an Afuri Ramen Dumpling franchise?
Afuri_Ramen_Dumpling Franchise · 2024 FDDAnswer from 2024 FDD Document
information and passwords as needed.
Neither we nor our affiliates will have any obligation to provide any ongoing maintenance, repairs, upgrades or updates related to your computer software and hardware. However, you must upgrade or update your computer hardware and software as we may direct during the term of the franchise agreement. There are no contractual limitations on the frequency and cost of this obligation. We estimate that updates or upgrades to your POS System will be approximately $0 to $1,000 per year. If available, updates to our Proprietary Sof
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 27–34)
What This Means (2024 FDD)
According to Afuri Ramen Dumpling's 2024 Franchise Disclosure Document, updates to the Proprietary Software are included with the software, if available. However, Afuri Ramen Dumpling franchisees should note that neither Afuri Ramen Dumpling nor its affiliates are obligated to provide any ongoing maintenance, repairs, upgrades, or updates related to computer software and hardware.
Despite this lack of obligation, Afuri Ramen Dumpling franchisees are required to upgrade or update their computer hardware and software as directed by Afuri Ramen Dumpling during the term of the franchise agreement. The FDD states that there are no contractual limitations on the frequency and cost of this obligation.
The FDD also estimates that updates or upgrades to the POS System will cost approximately $0 to $1,000 per year. This means that while updates to the Proprietary Software itself may be included, franchisees should budget for potential costs associated with maintaining and updating their POS system as required by Afuri Ramen Dumpling.