Who is Jennifer Underwood and what is her current role with Afuri Ramen Dumpling?
Afuri_Ramen_Dumpling Franchise · 2024 FDDAnswer from 2024 FDD Document
Jennifer Underwood is one of our trainers. She has served as Vice President of Hospitality for AFURI-USA since 2020. She served as the General Manager for the first AFURI-USA restaurant location in Portland, Oregon from February 2019 through February 2020. She has worked in the fields relevant to the subjects she teaches at training since 2009.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 27–34)
What This Means (2024 FDD)
According to Afuri Ramen Dumpling's 2024 Franchise Disclosure Document, Jennifer Underwood is one of the trainers for the company. Since 2020, she has held the position of Vice President of Hospitality for AFURI-USA. Before becoming the VP of Hospitality, Underwood served as the General Manager for the first AFURI-USA restaurant location in Portland, Oregon, from February 2019 through February 2020. Her experience in the fields relevant to the subjects she teaches at training dates back to 2009.
As a trainer, Jennifer Underwood likely instructs new Afuri Ramen Dumpling franchisees and their managers on various aspects of the business. This could include hospitality management, customer service, and operational procedures. Her prior experience as a General Manager for the first AFURI-USA restaurant provides her with practical, real-world knowledge that she can share with franchisees.
Prospective franchisees should note that the training schedule may be amended, and the initial training program must be completed within 45 days of the scheduled opening date. The training program is held at the company headquarters and an affiliate-owned restaurant, both located in Portland, Oregon. The initial training program is included in the Initial Franchise Fee only for the first franchise.