Does Afuri Ramen Dumpling guarantee that their systems will be free from E-Problems?
Afuri_Ramen_Dumpling Franchise · 2024 FDDAnswer from 2024 FDD Document
- 5.8.6 E-Problem Disclaimer: Computer systems are vulnerable in varying degrees to computer viruses, bugs, power disruptions, communication line disruptions, Internet access failures, Internet content failures, date-related problems, and attacks by hackers and other unauthorized intruders ("E-Problems").
We do not guarantee that information or communication systems that we or others supply will not be vulnerable to E-Problems.
It is your responsibility to protect yourself from E-Problems.
You should also take reasonable steps to verify that your suppliers, lenders, landlords, customers, and governmental agencies on which you rely, have reasonable protection from E-problems.
This may include taking reasonable steps to secure your systems (including firewalls, password protection, and anti-virus systems), and to provide backup systems.
Source: Item 23 — Receipts (FDD pages 50–189)
What This Means (2024 FDD)
According to Afuri Ramen Dumpling's 2024 Franchise Disclosure Document, Afuri Ramen Dumpling does not guarantee that their information or communication systems will be free from E-Problems. E-Problems are defined as computer viruses, bugs, power disruptions, communication line disruptions, Internet access failures, Internet content failures, date-related problems, and attacks by hackers and other unauthorized intruders.
The FDD states that it is the franchisee's responsibility to protect themselves from E-Problems. Franchisees should take reasonable steps to verify that their suppliers, lenders, landlords, customers, and governmental agencies on which they rely have reasonable protection from E-problems.
To protect themselves, Afuri Ramen Dumpling franchisees should take reasonable steps to secure their systems, including using firewalls, password protection, and anti-virus systems, and to provide backup systems. This disclaimer highlights the importance of cybersecurity and data protection for franchisees.
This type of disclaimer is common in franchise agreements because franchisors cannot control all aspects of the technology environment. It is crucial for prospective franchisees to understand their responsibilities in safeguarding their systems and data.