factual

Within the Aerus franchise agreement, what is the Franchisee's obligation regarding offering and selling products to customers?

Aerus Franchise · 2025 FDD

Answer from 2025 FDD Document

provisions of this Agreement.

A G R E E M E N T

NOW, THEREFORE, for and in consideration of the foregoing premises and the promises set forth below and other good and valuable consideration, the receipt, sufficiency and adequacy of which are hereby acknowledged and confirmed, the parties agree as follows:

1. Grant of Franchise Rights.

  • A. Company hereby grants to Franchisee the right and license, and Franchisee hereby accepts the right and obligation, to establish and operate the Franchised Business (under the Associate Program) upon and subject to the terms, conditions and provisions of this Agreement. Franchisee agrees and acknowledges that Franchisee shall have the right to offer and sell the Products only to Approved Customers within the area identified as the Area of Responsibility in Schedule 1, attached hereto (the "Area of Responsibility"), all in accordance with the terms, conditions and provisions of this Agreement and the Manuals, including the Policies and Procedures. Except as otherwise provided herein, such offers and sales may only be made through the Approved Location or from in-home or in-person demonstrations conducted within the Area of Responsibility. Nothing herein shall be construed to grant the right to Franchisee to offer and sell the Beyond Products.
  • B. Subject to Company's prior approval, the Franchised Business shall be identified and operated by Franchisee only under the assumed name (the "Approved Name") "Aerus"

(including such qualifiers and descriptions as may be set or approved by Company from time to time so as to geographically or otherwise distinguish one franchise from another), including the hanging of an approved exterior sign bearing such trade name; provided, that Company shall be permitted at any time and from time to time after the date of this Agreement, upon written notice, to alter or change the assumed name under which the Franchised Business shall be identified and operated. Franchisee shall, at its expense, make all county and state assumed name filings required by law (including any filings made necessary by a change in required trade names pursuant hereto) and provide evidence of such filing to Company.

C. The Franchised Business shall be operated from the Approved Location and from no other physical location, except as may be permitted by Company in writing at its sole option. Franchisee shall cause any premises lease covering the Approved Location to include a lease rider in a form substantially similar to the form attached hereto as Exhibit I.

D. Intentionally Omitted.

  • E. Franchisee shall be permitted, at its own cost and expense, to hire and retain such employees, consultants and agents as Franchisee may deem necessary in establishing and operating the Franchised Business. Additionally, Franchisee shall be permitted to employ or engage, on forms reasonably acceptable to Company and which grant no greater rights and retain at least the same restrictions and limitations as this Agreement, Sales Representatives who shall operate in accordance with this Agreement and the Manuals, including the Policies and Procedures. Franchisee shall have sole authority and discretion regarding all employment matters, including without limitation, hiring, firing, discipline, compensation, benefits and scheduling. Notwithstanding the generality of the foregoing, Company may from time to time set minimum staffing requirements and hours of operation for Approved Locations in the Manuals.
  • F. Except as provided in this Agreement, Company will not establish, permit or authorize any person or entity other than Franchisee to establish a physical location for the operation of any Aerus Business under any of the four Programs listed in Recital C within the area identified as the Protected Area in Schedule 1, attached hereto (the "Protected Area").
  • G. Notwithstanding anything herein to the contrary, without Company's prior written approval, Franchisee shall not (1) conduct the Franchised Business under any actual or assumed name other than the Approved Name, (2) sell to any person or entity that is not an Approved Customer, (3) advertise, market or solicit sales outside of the Area of Responsibility, (4) sell to any person not residing within the Area of Responsibility, (5) conduct any aspect of the Franchised Business by, through, over or on the internet or world wide web, including without limitation, advertising, marketing and solicitation, unless or until Company establishes a Company sponsored program for such conduct by Franchisees and, then, only as part of and in accordance with such program, (6) use any trade name, trademark or service mark in connection with the Franchised Business other than the Marks (and then only in strict accordance with the terms and conditions of this Agreement, the Policies and Procedures, the Manuals and any specific guidelines imposed by Company), (7) advertise or sell any product or service from the Approved Location or through the Franchised Business bearing any trade name, trademark or service mark other than the Marks, (8) sell any product or service that is not a Product, or (9) permit any Product to be sold from any

physical location other than the Approved Location, by any Person other than an authorized representative of Franchisee or in a manner otherwise inconsistent with the System.

  • H.

Source: Item 23 — Receipts (FDD pages 74–305)

What This Means (2025 FDD)

According to Aerus's 2025 Franchise Disclosure Document, franchisees have specific obligations regarding offering and selling products. Aerus grants the franchisee the right and obligation to establish and operate the franchised business under the Associate Program, subject to the terms and conditions of the franchise agreement. Franchisees are authorized to offer and sell products only to approved customers within their designated Area of Responsibility, as outlined in Schedule 1 of the agreement. These sales must occur through the Approved Location or via in-home or in-person demonstrations within the Area of Responsibility. The agreement explicitly states that franchisees do not have the right to offer and sell Beyond Products.

Aerus franchisees must use their best efforts to develop a sales organization to increase sales of products to approved customers within their area of responsibility. This includes legitimately and ethically advertising, marketing, promoting, distributing, and selling products through in-home and in-person demonstrations, following the guidelines in the manuals. Franchisees are responsible for recruiting and training sales representatives to effectively demonstrate, use, care for, install, and sell the products, ensuring they understand and adhere to the policies and procedures outlined in the manuals.

Additionally, Aerus franchisees are obligated to provide prompt and workmanlike care and service to approved customers who have purchased products from them or through their sales representatives or outlet licensees. This includes fulfilling warranty services offered by the company. Franchisees must also service other owners of Aerus products residing within their Area of Responsibility or who contact the franchised business. To meet these obligations, franchisees must establish and maintain a service and repair center at the Approved Location, in accordance with the manuals. In limited circumstances, with the company's prior approval, a franchisee may contract with another Aerus business owner to fulfill these service obligations.

Aerus franchisees must also actively and diligently use customer data and any information, data, or relationship management software provided by the company to service and support existing customers, develop leads for potential customers and sales representative recruits, and accurately record information about all past and future sales, leads, and customers in the customer data. Franchisees must fulfill all promises and commitments made to approved customers by the franchisee and any of its outlet licensees, sales representatives, employees, or agents. Franchisees are prohibited from selling to any person or entity that is not an Approved Customer, selling to any person not residing within the Area of Responsibility, or selling any product or service that is not a Product.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.