Can Aerus set minimum staffing requirements and hours of operation for Approved Locations?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall have sole authority and discretion regarding all employment matters, including without limitation, hiring, firing, discipline, compensation, benefits and scheduling.
Notwithstanding the generality of the foregoing, Company may from time to time set minimum staffing requirements and hours of operation for Approved Locations in the Manuals.
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, franchisees generally have sole authority over employment matters, including hiring, firing, compensation, and scheduling. However, Aerus retains the right to set minimum staffing requirements and hours of operation for Approved Locations. These requirements will be detailed in the Manuals.
This means that while an Aerus franchisee has significant control over their employees, Aerus can mandate a minimum level of staffing and specific operating hours. This is a fairly common practice in franchising, intended to ensure consistent service levels and customer experience across all locations.
Prospective franchisees should carefully review the Manuals to understand these potential minimum requirements before signing the franchise agreement. Understanding these requirements is crucial for planning and budgeting labor costs. It is important to note that the FDD does not specify what these minimum staffing requirements or hours of operation might be, so further inquiry with Aerus is recommended to fully understand the obligations.