What is the role of a 'General Manager' in the operation of an Aerus Franchised Business?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall be permitted, at its own cost and expense, to hire and retain such employees, consultants and agents as Franchisee may deem necessary in establishing and operating the Franchised Business.
Additionally, Franchisee shall be permitted to employ or engage, on forms reasonably acceptable to Company and which grant no greater rights and retain at least the same restrictions and limitations as this Agreement, Sales Representatives who shall operate in accordance with this Agreement and the Manuals, including the Policies and Procedures.
Franchisee shall have sole authority and discretion regarding all employment matters, including without limitation, hiring, firing, discipline, compensation, benefits and scheduling.
Notwithstanding the generality of the foregoing, Company may from time to time set minimum staffing requirements and hours of operation for Approved Locations in the Manuals.
- F.
Except as provided in this Agreement, Company will not establish, permit or authorize any person or entity other than Franchisee to establish a physical location for the operation of any Aerus Business under any of the four Programs listed in Recital C within the area identified as the Protected Area in Schedule 1, attached hereto (the "Protected Area").
- G.
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
Based on the 2025 Aerus Franchise Disclosure Document, the role of a General Manager is not explicitly defined. However, the FDD does state that the franchisee is permitted to hire and retain such employees, consultants, and agents as the Franchisee may deem necessary in establishing and operating the Franchised Business. This would imply that a franchisee has the option to hire a general manager if they see fit.
Additionally, the Aerus FDD states that the franchisee has sole authority and discretion regarding all employment matters, including hiring, firing, discipline, compensation, benefits, and scheduling. This suggests that if a franchisee chooses to hire a general manager, they have complete control over the terms of their employment.
While the FDD does not specifically outline the responsibilities of a General Manager, it does state that the Franchisee shall use its best efforts to operate the Franchised Business so as to achieve optimum sales in accordance with this Agreement. It also states that the franchisee must develop an organization of qualified Sales Representatives operating from or through the Approved Location who will and do follow the Policies and Procedures and guidelines of the Manuals and comply with the terms and conditions of this Agreement. Therefore, a General Manager's role would likely involve assisting the franchisee in these areas, such as overseeing sales operations, managing staff, and ensuring compliance with Aerus's standards.