Who is responsible for third-party software purchases and licensing fees related to the Aerus computer system?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
There is no contractual limitation on our right to access and use this information.
You will be responsible for all maintenance and insurance of the hardware and equipment, and will also be responsible for all third party software purchases and licensing fees. We will maintain and provide to you software updates and revisions for any proprietary software which we provide. You must maintain at all times hardware and software that complies with our specifications detailed in the Manuals in order to properly run our proprietary software programs. Our proprietary accounting software (FOAS) is, in effect, the cash register for the business. As updates of our proprietary software are available, they will be made available to you to upgrade on your computer systems. The cost of such upgrade is included in the Administration and Technical Support Fee (see the Franchise Agreement, Schedule 3). We reserve the right to reasonably require
your computer hardware and software be maintained and upgraded as necessary at your expense. No contractual limitations exist in frequency or cost of the maintenance and/or upgrades to this equipment.
We estimate the cost of purchasing the required computer system, hardware and software will range from $1,200 to $2,200. In addition, you will need to pay the Administ
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 36–43)
What This Means (2025 FDD)
According to the 2025 Aerus Franchise Disclosure Document, the franchisee is responsible for all third-party software purchases and licensing fees related to the Aerus computer system. However, Aerus will maintain and provide software updates and revisions for any proprietary software it provides to the franchisee.
Aerus franchisees must maintain hardware and software that complies with the specifications detailed in the manuals to properly run Aerus' proprietary software programs. Aerus reserves the right to require franchisees to maintain and upgrade their computer hardware and software as necessary, at the franchisee's expense. There are no contractual limitations on the frequency or cost of these maintenance procedures or upgrades.
The estimated cost of purchasing the required computer system, hardware, and software ranges from $1,200 to $2,200. In addition to these costs, franchisees must pay the Administration and Technical Support Fee, as described in Item 6 of the FDD. This fee likely covers some ongoing support and maintenance costs, but franchisees should be prepared to cover additional expenses for third-party software and licensing.