Who is responsible for providing the hardware, software, and internet connections required for the Aerus software?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
NOW, THEREFORE, for and in consideration of the premises and promises set forth herein and in the Franchise Agreement, and other good and valuable consideration, the receipt, sufficiency and adequacy of which are hereby acknowledged, Licensor and Licensee agree as follows:
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- Licensor hereby grants to Licensee a nonexclusive, nonassignable license to use the computer programs (including all revisions, modifications and enhancements thereto), in object code form (the "Software"), together with their related user and operating documentation, if any (the "Documentation") from time to time made available to Licensee under the Franchise Agreement. Licensee must provide, at Licensee's sole expense, the hardware, software and Internet or telecommunication connections meeting or exceeding the minimum operating specifications for the Software, as Licensor determines from time to time.
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, the franchisee is responsible for providing the necessary hardware, software, and internet connections for the Aerus software. Specifically, the franchisee must supply the hardware, software, and internet or telecommunication connections that meet or exceed the minimum operating specifications that Aerus determines.
This means that as a prospective Aerus franchisee, you will bear the costs and responsibility of ensuring that your business location has the appropriate technology infrastructure to run the Aerus software effectively. This includes not only purchasing the hardware and software but also maintaining a reliable internet connection that meets Aerus's standards.
It is important to understand the minimum operating specifications for the software to budget accordingly and avoid any disruptions in your business operations. The franchisee is also responsible for the telecommunication charges and expenses related to connecting to a remote computer that Aerus designates or approves. Therefore, it is crucial to discuss these specifications and potential costs with Aerus during your due diligence process.