Who is responsible for the maintenance and insurance of the hardware and equipment for the Aerus computer system?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
There is no contractual limitation on our right to access and use this information.
You will be responsible for all maintenance and insurance of the hardware and equipment, and will also be responsible for all third party software purchases and licensing fees. We will maintain and provide to you software updates and revisions for any proprietary software which we provide. You must maintain at all times hardware and software that complies with our specifications detailed in the Manuals in order to properly run our proprietary software programs. Our proprietary accounting software (FOAS) is, in effect, the cash register for the business. As updates of our proprietary software are available, they will be made available to you to upgrade on your computer systems. The cost of such upgrade is included in the Administration and Technical Support Fee (see the Franchise Agreement, Schedule 3). We reserve the right to reasonably require
your computer hardware and software be maintained and upgraded as necessary at your expense. No contractual limitations exist in frequency or cost of the maintenance and/or upgrades to this equipment.
We estimate the cost of purchasing the required computer system, hardware and software will range from $1,200 to $2,200. In addition, you will need to pay the Administ
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 36–43)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, the franchisee is responsible for the maintenance and insurance of the hardware and equipment for the Aerus computer system. This includes covering the costs associated with maintaining and insuring the computer hardware and any related equipment necessary to operate the Aerus proprietary software.
In addition to maintenance and insurance, the franchisee is also responsible for all third-party software purchases and licensing fees. Aerus will provide software updates and revisions for any proprietary software it provides to the franchisee. However, the franchisee must ensure that their hardware and software comply with Aerus's specifications, as detailed in the manuals, to properly run the proprietary software programs.
The cost of purchasing the required computer system, including hardware and software, is estimated to range from $1,200 to $2,200. The franchisee is also responsible for paying the Administration and Technical Support Fee, as described in Item 6 of the Disclosure Document. Aerus retains the right to require that the franchisee's computer hardware and software be maintained and upgraded as necessary, at the franchisee's expense, without any contractual limitations on the frequency or cost of these maintenance procedures or upgrades.