Does Aerus require specific electronic cash register or computer hardware and software?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
ograms and modules (including modules for customer relationship and lead management, financial administration and inventory ordering and management) (the "Software and Administration Systems"), which system is currently known as the Aerus Franchise Office Automation System ("FOAS").
A. Franchisee shall own and maintain at an Approved Location computer hardware, computer facilities and computer communications connections (e.g., DSL, cable or satellite internet access connections and service where available) meeting all minimum performance specifications promulgated and published by Company from time to time in order to install, update and support FOAS.
B. Franchisee shall permit Company or its Affiliate in-person or remote access to its computer equipment and facilities for purposes of installing, updating and supporting FOAS and shall abide by any reasonable instructions, directions or requests of Company in connection with such installation, update and support.
C. Franchisee shall implement and use all functions of FOAS in the operation, administration, management and control of the Franchised Business and shall adopt for use all new programs and modules developed and installed from time to time by Company, including without limitation the Franchise Accounting Systems and Tools program module (including any successor or substitute financial management program or module which may be developed, "FAST"), and, if applicable, pay any fee imposed for the new program or module.
D. Franchisee shall execute a Software License Agreement in a form substantially similar to the form attached hereto as Exhibit II.
5. License of the Customer Data.
- A. Company owns and maintains a database of customer information (the "Customer Data").
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, franchisees are required to maintain specific computer hardware, facilities, and communication connections at their Approved Location. These must meet the minimum performance specifications published by Aerus to install, update, and support the Aerus Franchise Office Automation System (FOAS).
Aerus or its affiliates are permitted to access the franchisee's computer equipment for installing, updating, and supporting FOAS. Franchisees must use all functions of FOAS in their business operations, including new programs and modules developed by Aerus, such as the Franchise Accounting Systems and Tools (FAST) program. The franchisee may have to pay a fee for these new programs or modules.
Furthermore, franchisees are required to execute a Software License Agreement. They are responsible for all hardware, software, and telecommunication charges if the software operation requires an internet or other connection to a remote computer designated or approved by Aerus. The franchisee must also provide the hardware, software, and Internet or telecommunication connections meeting or exceeding the minimum operating specifications for the Software.